2007 Chevrolet Silverado 3500: problems, recalls and reliability
5 recalls and 39 owner complaints on record; the weakest area is air bags (32% of complaints); the 2009 model year looks more trouble-free.
Data updated weekly · 1 new complaint in the last 90 days · latest recall Jan 2020
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 39 owner complaints filed with NHTSA for this exact model year.
“While driving at about 35 mph, I had to stop for a garbage truck doing a trash pickup. When I applied the brakes on my pickup, the brakes totally failed and I nearly drove another car into the back of the garbage truck. That averted crash would certainly have killed the car's driver. I avoided a crash by a rapid turn into the oncoming lane just as a car coming toward me cleared the opposing lane. My truck has been maintained professionally and the brake failure was a great shock to me. My truck is a 2007 chevy silverado 3500 dually.”Owner report · Service Brakes · Jul 2019
“Tl* the contact owns a 2007 chevrolet silverado 3500. The contact stated that while refueling, diesel fuel sprayed back out of the filler neck. The contact was concerned that the design of the filler neck to the fuel tank was defective. A dealer was not contacted. The vehicle was not diagnosed nor repaired. The contact was unable to reach the manufacturer. The failure mileage was 285,064.”Owner report · Fuel System, Diesel · Aug 2017
“While driving at any speed, steering wheel shakes, slightly, yet noticeably. Any speed. The shake is consistent, feels worse when turning or(drifting) right I on freeway. Have had steering gear box, pitman arm, and road force balancing performed, to no relief. Upon self inspection, left wheel seems (tighter) and not as loose to hand manipulation, right wheel is noticeably loose with slight noise indicative to a loose or worn tie rod. Vehicle was purchased new. It has been to 5 gm dealerships to attempt a fix of this problem. A lawsuit was finalized april 2019. Gm was forced to compensate owner yet no fix was performed.”Owner report · Steering · May 2017
Show 7 more owner reports
“Tl* takata recall. The contact owns a 2007 chevrolet silverado 3500. The contact received notification of NHTSA campaign number: 15v324000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.”Owner report · Air Bags · Nov 2016
“Brake line failure from rust on a vehicle with less than 82,000 miles on it. All the lines must be replaced. Failed in moderate speed in major traffic jam. Second failure on same vehicle. After first failure all line were inspected and no problems were noted. Apparently without performing an ultrasound thickness analysis it is not possible to determine the condition of the brake lines.”Owner report · Service Brakes · May 2016
“Tl* takata recall. The contact owns a 2007 chevrolet silverado 3500. The contact received notification of NHTSA campaign number: 15v3240200 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was notified. VIN tool confirms parts not available. Updated 04/14/16*lj”Owner report · Air Bags · Feb 2016
“Tl* takata recall. The contact owns a 2007 chevrolet silverado 3500. The contact received notification of NHTSA campaign number: 15v324000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufactuerer was not made aware of the issue. VIN tool confirms parts not available.”Owner report · Air Bags · Feb 2016
“Tl* takata recall. The contact owns a 2007 chevrolet silverado 3500. The contact received notification of NHTSA campaign number: 15v324000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not aware of the issue. VIN tool confirms parts not available.”Owner report · Air Bags · Feb 2016
“Tl* takata recall. The contact owns a 2007 chevrolet silverado 3500. The contact received a notification of NHTSA campaign number: 15v324000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 04/08/16*lj”Owner report · Air Bags · Jul 2015
“Tl* takata recall. The contact owns a 2007 chevrolet silverado 3500. The contact received notification of NHTSA campaign number: 15v324000 (air bags); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.”Owner report · Air Bags · Jul 2015
When filing, owners marked a crash in 1 of these complaints and injuries in 2 - self-reported to NHTSA, not verified accident statistics.
Recalls - 5 campaigns
CUES, INC. IS RECALLING CERTAIN MODEL YEAR 2007-2009 SERVICE VEHICLES BUILT ON VARIOUS CHASSIS EQUIPPED WITH CARRIER AIRV CEILING UNITS, MODEL NOS. 68RV0010BA, 68RV0012CA, AND 68RV0010EA. THE HEATER ELEMENT IN THESE ASSEMBLIES MAY BE DEFECTIVE WHICH COULD CAUSE THE UNIT TO CREATE SMOKE OR SPARKS.
Remedy: CUES IS WORKING WITH CARRIER TO REMEDY THE AFFECTED VEHICLES. REPAIRS WILL BE MADE BY CARRIER FREE OF CHARGE. PLEASE SEE CARRIER'S DEFECT REPORT 09E-053. THE SAFETY RECALL BEGAN ON JANUARY 5, 2010. OWNERS MAY CONTACT CARRIER AT 1-877-584-7059 OR CUES AT 1-407-849-0190.
General Motors LLC (GM) is recalling certain model year 2007-2008 Chevrolet Silverado 2500HD and 3500HD trucks manufactured November 28, 2006, to August 29, 2008, and 2007-2008 GMC Sierra 2500HD and 3500HD trucks manufactured November 27, 2006, to August 29, 2008. The affected vehicles are equipped with a passenger side frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture upon its deployment.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began on July 27, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's numbers for this recall are 15438 and 15817.
GM IS RECALLING CERTAIN MODEL YEAR 2006-2009 BUICK, LUCERNE; CADILLAC DTS; HUMMER H2; MODEL YEAR 2008-2009 BUICK ENCLAVE; CADILLAC CTS; MODEL YEAR 2007-2009 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL; SATURN OUTLOOK; AND MODEL YEAR 2009 CHEVROLET TRAVERSE VEHICLES EQUIPPED WITH A HEATED WASHER FLUID SYSTEM (HWFS). A RECALL WAS IMPLEMENTED IN 2008 TO ADD A FUSE TO THE CONTROL CIRCUIT HARNESS TO ADDRESS THE POTENTIAL CONSEQUENCES OF A PRINTED CIRCUIT BOARD (PCB) ELECTRICAL SHORT. HOWEVER, THERE HAVE BEEN NEW REPORTS OF THERMAL INCIDENTS ON HWFS MODULES AFTER THIS IMPROVEMENT WAS INSTALLED. THESE INCIDENTS RESULTED FROM A NEW FAILURE MODE ATTRIBUTED TO THE DEVICE'S THERMAL PROTECTION FEATURE. THE SIGNIFICANCE VARIES FROM MINOR DISTORTION TO CONSIDERABLE MELTING OF THE PLASTIC AROUND THE HWFS FLUID CHAMBER.
Remedy: DEALERS WILL PERMANENTLY DISABLE AND REMOVE THE HEATED WASHER FLUID MODULE. AN UPDATED PAGE FOR THE OWNER MANUAL WILL BE PROVIDED AND INSERTED IN THE OWNER MANUAL TO DOCUMENT THAT THE FEATURE HAS BEEN PERMANENTLY DISABLED AND REMOVED FROM THE VEHICLE. THE SAFETY RECALL BEGAN ON JUNE 11, 2010. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, SATURN AT 1-800-972-8876, GMC AT 1-866-996-9463 AND HUMMER AT 1-800-732-5493 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
General Motors LLC (GM) is recalling certain model year 2007-2011 Chevrolet Silverado HD 2500/3500 trucks manufactured January 18, 2007, to June 22, 2011, and GMC Sierra HD 2500/3500 trucks manufactured January 22, 2007, to June 21, 2011, and equipped with an auxiliary battery. Owners may unknowingly draw too much current through the vehicle's trailer harness resulting in the melting of fusible link for the auxiliary battery.
Remedy: GM will notify owners and dealers will replace the jumper harness with one that includes a 40 amp inline fuse, and provide the owner with supplemental Owner Manual information, free of charge. The recall began on August 29, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 14260.
General Motors LLC (GM) is recalling certain 2007-2008 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles equipped with non-desiccated, passenger frontal air bag inflators containing phase stabilized ammonium nitrate (PSAN) propellant that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflators, free of charge. The recall began February 11, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-866-522-9559. GM's number for this recall is N192290990.
How other years compare
Check your exact Silverado 3500 by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2007 Chevrolet Silverado 3500 reliable?
NHTSA has 39 owner complaints and 5 recall campaigns on record for the 2007 Chevrolet Silverado 3500. The most complained-about area is air bags (32% of complaints).
At what mileage do 2007 Chevrolet Silverado 3500 problems usually appear?
Half of the complaints that mention mileage were filed at 44,500 miles or less.
Does the 2007 Chevrolet Silverado 3500 have open recalls?
5 recall campaigns have been issued, the latest concerning equipment:appliance:air conditioner. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.