2017 Chevrolet Silverado 2500: problems, recalls and reliability
5 recalls and 54 owner complaints on record; the weakest area is electrical system (24% of complaints).
Data updated weekly · latest recall Feb 2023
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 54 owner complaints filed with NHTSA for this exact model year.
“Driving down the road under 40mph and headliner airbags deployed without an accident. The dash and steering wheel bags DID NOT deploy however the headliner bags deployed for no reason.”Owner report · Air Bags · Dec 2024
“Vehicle will crank but will not start. Throws code u0109. Fuel pump control module is on backorder with no estimated time frame. I am not the only person this is happening to with a truck that we are making payments on and will not run.”Owner report · Electrical System · Oct 2024
“"Service Trailer Brake System" warning on DIC. Vehicle undriveable, INOP, Safety Issue! Start truck, the above warning will flash off and on, Code C1117 DTC.”Owner report · Electrical System · Aug 2024
Show 7 more owner reports
“Engine wiring harness failure on my 2017 Silverado 2500HD LT 6.6. This time it is the cylinder 7 connector which is a very common complaint by Chevy owners. The wiring harness was installed with wires that were to short for the rear cylinders causing them to fail prematurely. This connector is snapped into position forcing the wires to bend at a tight 90 degree angle. Chevy is trying to force owners to replace the entire wiring harness instead of replacing just the defective connectors (GM 19368140, ACD PT3739). This failure causes the engine to idle and operate so rough that it engages STABILITRAC and forces reduced power mode.”Owner report · Electrical System · Jun 2024
“The capless fuel filler has failed. The door is stuck halfway open. This is a fire hazard if the truck were in an accident. My son has the same year model truck. Same exact specifications just a different color and hus has also failed. This should be recalled immediately because it's a fire hazard not to mention the emissions of the vehicle.this picture is looking straight down on the filler you can see it is not closed.”Owner report · Fuel/Propulsion System · Oct 2023
“Transmission failure for the second time. the first time it happened it had 51,984 miles after I got it back, it happened again after an additional 41 thousand miles.”Owner report · Power Train · Mar 2023
“The engine glow plugs keep failing, I have replaced 4 already and 2 more are now failed. The vehicle only has 66K miles on it currently and the failures started around 50K. I do not understand why this hasn't been recalled like the 2018 trucks, they share the exact same engine.”Owner report · Engine · Mar 2023
“When transiting between airport and home in very remote area in subzero temps the DEF warning system suddenly came on limiting vehicle speed progressively. No services were available both at this time of day and in this very remote area. There needs to be some way to override this system in the case of potential life and death. There were no warnings that this system was going to activate, it simply came on. The system had plenty of fluid but it appears the DEF heater failed. A vehicle should have an override for life and safety matters. Vehicle is going to a diesel mechanic for service now.”Owner report · Electrical System · Nov 2022
“At about 62,000 miles the vehicle check engine light came on with codes P0700 and P0741, the RPMs go up as you accelerate but will not shift unless you let off the gas pedal. Reaching 5-6000 RPMs. Had mechanic drop transmission pan no metal found. Reading several TSBs on this issue the transmission should be recalled. Also when towing camper there was some electrical issues when the trailer was contacted the truck would not recognize trailer connected, had to shut the truck off for few minutes and restart to recognize the connection. Truck also lost power when trailer was connected and ran very sluggish, also experienced the shifting issues.”Owner report · Power Train · Sep 2022
“The contact owns a 2017 Chevrolet Silverado 2500. The contact stated that while driving approximately 15 MPH, the steering wheel became loose. The contact stated that there was an abnormal amount of slack in the steering wheel. The steering wheel failed to operate as intended. There were no warning lights illuminated. The vehicle was taken to the local dealer to be diagnosed and it was determined that the steering bushing needed to be replaced. The vehicle was repaired under the warranty, but the failure recurred three years later. The manufacturer was contacted and a complaint was filed. The failure mileage was approximately 105,000.”Owner report · Steering · Jun 2022
When filing, owners marked a crash in 2 of these complaints and injuries in 1 - self-reported to NHTSA, not verified accident statistics.
Recalls - 5 campaigns
General Motors (GM) is recalling certain 2017-2018 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 trucks. The front seat belt retractor assemblies were built with the incorrect torsion bar. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 209, "Seat Belt Assemblies."
Remedy: GM will notify owners, and dealers will replace both front seat belt retractor assemblies, free of charge. The recall began March 24, 2021. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's numbers for this recall are 17368, 17375, and 17376.
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500 and 2017-2019 GMC Sierra 2500 and 3500 vehicles equipped with a Duramax diesel 6.6 liter engine and an optional engine-block heater cord. An electrical short-circuit may occur in the engine-block heater cable or in the terminals that connect the heater cable to the block heater.
Remedy: Dealers will replace engine block heaters and heater cords. Vehicles that have this feature disabled as a remedy to the safety condition will be contacted and offered replacement block heaters and heater cords under a separate customer satisfaction program, free of charge. GM will provide free replacement block heaters and cords under a separate customer satisfaction campaign. For vehicles previously included in recall 19V-328, the heater cord will be replaced and rerouted, free of charge. Interim owner notifications were mailed on August 13, 2021. Owner notification letters are expected to be mailed on April 4, 2022. Customers may call GMC customer service at 1-800-462-8782. GM's number for this recall is 212329840.
General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles equipped with a dual fuel tank option. The rear fuel tank may collapse and prevent the fuel pump from transferring fuel to the front tank, resulting in an engine stall.
Remedy: Dealers will inspect the fuel tank and fuel pump module, replacing them as necessary. Dealers will also add a vent hose to the rear tank assembly. Repairs will be performed free of charge. An interim owner notification letter informing owners of the safety risk was mailed on March 15, 2023. Owner notification letters were mailed June 21, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222368030.
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 4500, 5500 and 6500 vehicles and 2017-2019 Chevrolet Silverado 2500 and 3500 vehicles and GMC Sierra 2500 and 3500 vehicles equipped with Duramax 6.6 liter diesel engines and an optional engine-block heater. The engine block heater cord or the terminals that connect the heater cord to the block heater may short circuit and fail.
Remedy: GM will contact owners, dealers will replace the engine block heater, free of charge. Additionally, in Chevrolet Silverado 2500 and 3500 vehicles, dealers will install a new rerouted heater cord. The recall began December 11, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N182206310.
Trouble codes owners mention
OBD-II codes that appear in NHTSA complaints about this car.
How other years compare
Check your exact Silverado 2500 by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2017 Chevrolet Silverado 2500 reliable?
NHTSA has 54 owner complaints and 5 recall campaigns on record for the 2017 Chevrolet Silverado 2500. The most complained-about area is electrical system (24% of complaints).
At what mileage do 2017 Chevrolet Silverado 2500 problems usually appear?
Half of the complaints that mention mileage were filed at 21,000 miles or less.
Does the 2017 Chevrolet Silverado 2500 have open recalls?
5 recall campaigns have been issued, the latest concerning seat belts:front:retractor. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.