2000 Chevrolet Impala: problems, recalls and reliability
10 recalls and 818 owner complaints on record; the weakest area is electrical system (18% of complaints).
Data updated weekly · latest recall Oct 2015
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 818 owner complaints filed with NHTSA for this exact model year.
“Tl* the contact owns a 2000 chevrolet impala. The contact received notification of NHTSA campaign number: 09v116000 (engine and engine cooling) after the vehicle's engine compartment caught fire. The contact parked the vehicle and noticed smoke coming from the engine compartment. The contact was able to put out the fire with a fire extinguisher. The vehicle was towed to denny menholt rapid chevrolet (2323 e mall dr, rapid city, sd 57701) and the dealer informed the contact that they were waiting for the manufacturer's approval for repair. The manufacturer was made aware of the failure. The failure mileage was 76,000.”Owner report · Engine · Mar 2021
“Tl* the contact owns a 2000 chevrolet impala. The contact stated that after parking the vehicle, smoke was present coming from under the hood. The hood was opened and flames were present coming from the engine manifold and head gasket. Water was used to extinguish the flames. The fire department was not called to the scene. The cause of the failure was not determined. The local dealer and manufacturer were not contacted. The failure mileage was 123,986. The VIN was invalid.”Owner report · Engine · Jun 2020
“I turned the key in my car to start it, there was a very loud pop and the engine started smoking. The engine then caught fire and is totally destroyed. This car had been used 2 days prior with no issues, no safety lights on, no issues driving and it started fine that last time it was driven. The fire department has sent me a report on the cause.”Owner report · Fuel/Propulsion System · Jan 2020
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“Tl* the contact owns a 2000 chevrolet impala. While driving various speeds, the vehicle suddenly shut off and the turn signals malfunctioned intermittently and did not operate. The cause of the failures was not determined. The local dealer and manufacturer were not notified of the failures. The failure mileage was 123,200.”Owner report · Electrical System · Sep 2019
“Takata recall my intake manifold have a recall on it and I would like to bring it in to get fixed. I bought the car from an auction. Also my fuel flow does not work.”Owner report · Exterior Lighting · Jul 2019
“Tl* the contact owns a 2000 chevrolet impala. The contact stated that when entering and starting the vehicle, the driver side air bag inadvertently deployed. There were no warning lights. The contact did not sustain any injuries. The vehicle was then driven o the contact residence. A dealer was not contacted and the vehicle was not repaired. The manufacturer was not notified of the failure. The VIN was not included in a recall. The failure mileage was approximately 180,000.”Owner report · Air Bags · Dec 2017
“Car been having coolant leaks, & electrical problems , windows stop working then start working again , & overheating even after repairs, car won't start now it shut off while in motion”Owner report · Engine · Nov 2017
“Issues w/starting vehicle, doesn't turn over, single click. This started 3 wks ago. Security light came on and stayed on, would not start..reset of diagnostics, car will start a few times then not start. Remove battery cables also fixes the problem but only temporarily purchased used, replaced recalls: key knobs & valve cover gasket,”Owner report · Engine · May 2017
“Tl* the contact owns a 2000 chevrolet impala. While the vehicle was stationary, the intake manifold leaked fuel and released vapors. The intake manifold was replaced two years prior by a certified mechanic, but the failure recurred. The contact stated that the intake manifold was fractured. In addition, the intake manifold exploded and caused a fire. A police report was not filed. The contact's family extinguished the fire. There were no injuries. The dealer, walter's chevrolet, was contacted about the fire. The manufacturer was not notified. The failure mileage was approximately 123,000.”Owner report · Engine And Engine Cooling · Mar 2017
“Have been numerous complaints on the intake manifold exploding and catching fire. As this same thing happen to me, sounds like a lawsuit waiting to happen. Mine just happen to be in the drive way, when I went to start it I saw smoke. So I turned it off, looked under hood didn't see anything. Went to start it a few days later and I heard a really loud pop, followed by smoke. I quickly turned to off position. Opened my hood and sure enough the manifold had exploded. What if I would have been driving? Could have caused deaths to others or even myself, if it wasn't contained. Not everyone carries a fire extinguisher!!!!”Owner report · Engine · Feb 2017
When filing, owners marked a crash in 49 of these complaints and injuries in 53 - self-reported to NHTSA, not verified accident statistics.
Recalls - 10 campaigns
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engine's front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
DORMAN PRODUCTS IS RECALLING 3,900 INTERMEDIATE STEERING SHAFTS DORMAN PART NOS. 425-151, 425-152, AND 425-153, (SOLD UNDER DORMAN'S "OE SOLUTIONS" BRAND NAME), BALKAMP #'S 7-3057, 7-3058, 7-3059 (SOLD UNDER THE "NAPA" BRAND NAME), AND PLATINUM PARTS #'S 2425151, 2425152, AND 2425153 MANUFACTURED DURING THE MONTH OF SEPTEMBER 2007. THESE REPLACEMENT STEERING SHAFTS CAN BE USED ON THE VEHICLES LISTED ABOVE. THE WELD CONNECTING THE INNER TUBE TO THE OUTER TUBE MAY BE DEFECTIVE.
Remedy: DORMAN WILL NOTIFY OWNERS AND REPLACE THE STEERING SHAFTS FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 16, 2008. OWNERS MAY CONTACT DORMAN TOLL FREE AT 1-800-523-2492.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. SOME OF THESE VEHICLES EXHIBIT A CONDITION IN WHICH THE DRIVER SIDE IMPACT AIR BAG INFLATOR SEPARATES FROM THE AIR BAG MODULE DURING DEPLOYMENT.
Remedy: DEALERS WILL REPLACE THE SIDE IMPACT AIR BAG MODULE.
CERTAIN DELPHI FUEL PRESSURE REGULATORS, P/NOS. FP10020-11B1, FP10026-11B1, AND FP10027-11B1, SOLD AFTER JANUARY 9, 2007, AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES LISTED ABOVE. THE UNIVERSAL PRESSURE REGULATORS (UPR) WERE PRODUCED WITHOUT AN O'RING AND RETAINER.
Remedy: DELPHI WILL NOTIFY OWNERS AND REPLACE THE UPR FREE OF CHARGE. THE RECALL BEGAN ON APRIL 23, 2007. OWNERS CAN CONTACT DELPHI AT 877-411-8770.
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
DORMAN IS RECALLING 979 STEERING KNUCKLES, DORMAN P/NOS. 697-902 AND 697-903, SOLD UNDER DORMAN'S "OE SOLUTIONS<SUP>TM</SUP>" BRAND NAME, AND NAPA P/NOS. 7-8502 AND 7-8503 WHICH WERE SOLD FOR REPLACEMENT USE ON THE VARIOUS VEHICLES LISTED ABOVE. A POTENTIAL MATERIAL OR DESIGN DEFECT COULD RESULT IN THE STEERING KNUCKLE BREAKING IN THE HUB AREA.
Remedy: DORMAN WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE STEERING KNUCKLES FREE OF CHARGE AND REIMBURSE THE REPAIR FACILITY OR OWNER FOR LABOR. THE RECALL BEGAN ON FEBRUARY 23, 2009. OWNERS MAY CONTACT DORMAN'S TOLL-FREE HOTLINE AT 1-800-523-2492 AND PRESS 5.
ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH 3800 V6 (L36) ENGINES AND CERTAIN DELPHI FUEL PRESSURE REGULATORS, THE REGULATORS HAVE A MUCH HIGHER THAN USUAL RATE OF FUEL LEAKS. A LEAK CAN ALLOW FUEL TO ENTER THE INTAKE MANIFOLD THROUGH A VACUUM LINE. IF THE ENGINE DOES NOT START WHEN CRANKED, THE FUEL FROM THE LEAKING REGULATOR AND A MISTIMED SPARK CAN CAUSE A BACKFIRE.
Remedy: DEALERS WILL INSTALL NEW FUEL PRESSURE REGULATORS WITH IMPROVED DIAPHRAGMS. THE RECALL WILL BE CONDUCTED IN PHASED MAILINGS. PHASE 1 BEGAN ON JUNE 30, 2004, AND PHASE 2 BEGAN ON SEPTEMBER 30, 2004. OWNERS SHOULD CONTACT BUICK AT 1-866-608-8080, OLDSMOBILE AT 1-800-630-6537, OR PONTIAC AT 1-800-620-7668.
VEHICLE DESCRIPTION: PASSENGER VEHICLES, LIGHT DUTY TRUCKS, SPORT UTILITY VEHICLES, AND MINI VANS EQUIPPED WITH TRW SEAT BELT BUCKLE ASSEMBLIES. THE BUCKLE BASE OF THESE SEAT BELT ASSEMBLIES WERE NOT PROPERLY HEAT TREATED AND THEREFORE DO NOT PASS THE LOAD BEARING REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, "SEAT BELT ASSEMBLIES."
Remedy: DEALERS WILL INSPECT THE VEHICLE'S SAFETY BELT BUCKLE ASSEMBLY DATE CODES AND, IF NECESSARY, WILL REPLACE ANY SAFETY BELT BUCKLE ASSEMBLY.
GENERAL MOTORS IS RECALLING 1,497,516 MY 1997-2003 BUICK REGAL, MY 1998-2003 CHEVROLET LUMINA, MONTE CARLO AND IMPALA, MY 1998-1999 OLDSMOBILE INTRIGUE, MY 1997-2003 PONTIAC GRAND PRIX VEHICLES EQUIPPED WITH A 3.8L V6 NATURALLY ASPIRATED ENGINE. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH DROPS OF ENGINE OIL MAY BE DEPOSITED ON THE EXHAUST MANIFOLD THROUGH HARD BRAKING.
Remedy: DEALERS WILL REPLACE THE ENGINE'S FRONT VALVE COVER AND FRONT-VALVE-COVER GASKET WITH NEW PARTS OF AN IMPROVED DESIGN AND REMOVE THE ENGINE'S PLASTIC COVER AND PLASTIC OIL-FILL-TUBE EXTENSION, FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2016. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OLDSMOBILE AT 1-800-630-6537, AND PONTIAC AT 1-800-620-7668 OR HTTP://WWW.PONTIAC.COM OR HTTP:WWW.GMOWNERCENTER.COM.
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH A 3.4L ENGINE AND NON-ANTILOCK BRAKING SYSTEM (ABS). THESE VEHICLES FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 301, "FUEL SYSTEM INTEGRITY." A FUEL RETURN LINE CAN BECOME SEVERED IN A FRONTAL COLLISION, RESULTING IN FUEL SPILLAGE.
Remedy: DEALERS WILL INSTALL A BRAKE MASTER CYLINDER BRACKET THAT WILL MAINTAIN POSITIONING OF THE FUEL LINE IN A FRONTAL CRASH. OWNER NOTIFICATION BEGAN JUNE 29, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020.
How other years compare
Check your exact Impala by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2000 Chevrolet Impala reliable?
NHTSA has 818 owner complaints and 10 recall campaigns on record for the 2000 Chevrolet Impala. The most complained-about area is electrical system (18% of complaints).
At what mileage do 2000 Chevrolet Impala problems usually appear?
Half of the complaints that mention mileage were filed at 88,647 miles or less.
Does the 2000 Chevrolet Impala have open recalls?
10 recall campaigns have been issued, the latest concerning engine and engine cooling:exhaust system:manifold/header/muffler/tail pipe. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.