2020 Chevrolet Express: problems, recalls and reliability
1 recall and 16 owner complaints on record; most reports concern power train; the 2018 and 2019 model years look more trouble-free.
Data updated weekly · latest recall Feb 2021
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 16 owner complaints filed with NHTSA for this exact model year.
“While driving this cargo van, the driver stopped in traffic to make a left hand turn. In the middle of the turn, the vehicle stalled out and would not immediately start, exposing the vehicle to nearly being hit by the oncoming traffic. When the vehicle eventually restarted, and later brought to a GM dealer for repair, it was discovered that the main ground cable had completely deteriorated. In our fleet of 15 GM vehicles, this is now the SEVENTH vehicle that has needed this main ground cable replaced. This is a serious issue that needs to be addressed.”Owner report · Electrical System · Oct 2025
“Transmission needs to be replaced at 70k miles and I have had all scheduled service maintenance done. Vehicle jerks hard when shifting gears.”Owner report · Power Train · Feb 2024
“After purchasing a used vehicle 2020 model, and after setting in owner's garage for two weeks, the vehicle was driven at slow speed thru two intersections after a complete stop. at the third intersection stopsign the vehicle started moving slowly with the brake on. the brake was then applied much harder very forcefully to avoid a collision. the vehicle continued moving at a creep striking the rear of the vehicle that was passing thru the intersection. the vehicle then continued on..with the brake pedal still applied at floor level and only stopping after hitting the ditch. Problem was----BRAKE PEDAL GOING TO FLOOR AND NOT STOPPING VEHICLE.”Owner report · Service Brakes · May 2022
Show 3 more owner reports
“The contact stated that the 2020 Chevrolet Express was used as a school bus. The contact stated while driving at various speeds, the vehicle suddenly stalled and would not restart. During the failure the check engine warning light was illuminated. The vehicle was towed to the local dealer but the failure could not be duplicated and no repair was performed. The manufacturer was notified of the failure. The failure mileage was 26,000.”Owner report · Engine · Jan 2022
“Door latches on the side rear door need replaced every few months. Dealer charges $1300 to fix this issue on 8 of the 2020 Chevy Expresses that I we own.”Owner report · Structure · Aug 2021
“Bought this van new & when traveling down a hill, brake assist helps slow up the van. Once the van is on level ground, it will NOT shift back out of the brake assist & it takes effort or time to return to normal D. I was told I must set up & find a hill. I had major water leaks in the van & once corrected, there started a whistling of air now. The passenger door was 1/4" off, nowhere near flush. How does that get missed? Lastly, the right read brake cylinder went out with less then 12,000 miles on it. Many many problems with this "new" van. I'm concerned for my safely & others. The future looks bad with this lemon.”Owner report · Unknown Or Other · Nov 2020
When filing, owners marked a crash in 1 of these complaints and injuries in 0 - self-reported to NHTSA, not verified accident statistics.
Recalls - 1 campaign
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Remedy: GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212329050.
How other years compare
Check your exact Express by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2020 Chevrolet Express reliable?
NHTSA has 16 owner complaints and 1 recall campaign on record for the 2020 Chevrolet Express. The most complained-about area is power train.
Does the 2020 Chevrolet Express have open recalls?
1 recall campaign has been issued, the latest concerning tires. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.