2019 Chevrolet 5500HD: problems, recalls and reliability
3 recalls and 6 owner complaints on record; most reports concern service brakes; the 2020 model year looks more trouble-free.
Data updated weekly · latest recall Apr 2023
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 6 owner complaints filed with NHTSA for this exact model year.
“Sudden catastrophic fuel system failure due to contamination fuel and fuel filter bypass, yes it is available to inspect. Truck shut off during operations and did not restart, the vehicle is at the dealership to replace High pressure fuel pump, lines, fuel rail and injectors. After the the truck died there was a message in the message center "water in fuel, service". The truck never sputtered, no loss of power or engine light. No codes were thrown either.”Owner report · Fuel/Propulsion System · Apr 2024
“My truck will stop running at freeway speeds with no engin light have had to stop in travel lane to restart the truck the brakes will shake steering wheel out of your hands and mutipul emission related engin lights daily the truck is only 3 weeks old the engin brake shifts from over drive to 3rd or second gear redlining the motor and u have to apply wide open theottle while pulling a trailer down a steep grade very unsafe”Owner report · Service Brakes · Aug 2020
“When driving, it feels like im riding on rumble strips. Transmission feels like its slipping when driving at lower speeds and when on throttle, like going up hill. Do not notice a difference in 4x4 mode. Truck also has hard shifting from 1-2 and 2-3rd gear.”Owner report · Power Train · Jul 2020
Show 1 more owner reports
“Brake booster pump motor runs all the time even after ignition is turned off. If truck was to shut off then would have no brakes to stop,”Owner report · Service Brakes · Sep 2019
Recalls - 3 campaigns
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2017-2020 NPR-HD, 2019-2020 NPR-XD, NQR, NRR, Chevrolet 4500HD, Chevrolet 5500HD and Chevrolet 5500XD, and 2020 Chevrolet 4500XD vehicles. The lug nuts on the rear outer wheels may not have been properly tightened when installed onto the rear axles.
Remedy: Isuzu will notify owners, and dealers will inspect the rear outer wheel lug nuts and tightening or replacing them as necessary, free of charge. The recall began December 20, 2019. Owners may contact Isuzu customer service at 1-866-441-9638 or Chevrolet customer service at 1-800-222-1020. Isuzu's number for this recall is V1906.
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2015-2017 Isuzu NPR, Reach, 2016-2020 Isuzu NPR XD, NPR HD, NQR, 2016-2021 Isuzu NRR, 2017-2020 Chevrolet 4500XD, 4500HD, 5500HD, and 2020 Chevrolet 5500XD vehicles. The U-bolt nuts for the rear axle may not have been properly tightened and may loosen, causing the axle to misalign.
Remedy: Isuzu will notify owners, and dealers will inspect and, if needed, replace and tighten the rear axle U-bolt nuts, free of charge. The recall began on April 23, 2021. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for this recall is V2103.
General Motors. LLC (GM) is recalling certain 2019-2023 Chevrolet 4500HD, 5500HD, and 6500HD Medium-Duty trucks. The brake pressure sensor assembly may leak brake fluid into the brake pressure switch and cause an electrical short-circuit.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the master cylinder pressure sensor and inspect the wire harness, replacing it, if necessary, free of charge. Owner notification letters were mailed July 11, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N222375270.
How other years compare
Check your exact 5500HD by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2019 Chevrolet 5500HD reliable?
NHTSA has 6 owner complaints and 3 recall campaigns on record for the 2019 Chevrolet 5500HD. The most complained-about area is service brakes.
Does the 2019 Chevrolet 5500HD have open recalls?
3 recall campaigns have been issued, the latest concerning wheels:lugs/nuts/bolts/studs. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.