2014 Cadillac XTS: problems, recalls and reliability
4 recalls and 49 owner complaints on record; the weakest area is electrical system (27% of complaints); the 2015 model year looks more trouble-free.
Data updated weekly · latest recall Sep 2014
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 49 owner complaints filed with NHTSA for this exact model year.
“Odometer Fraud. The contact purchased a 2014 Cadillac XTS. After the purchase, the contact discovered that there was a mileage discrepancy. The vehicle was a private sale in July of 2024. At the time of purchase, the mileage was 128,000. The contact stated that while attempting to obtain an extended warranty for the vehicle, the contact was informed that the vehicle had been subjected to odometer fraud. The contact was informed that in 2022, the mileage was documented as 198,000. The contact researched to track the VIN and became aware that before the vehicle was purchased, the previous owner had logged the mileage as 145,000. The contact had not filed a report with any other agencies.”Owner report · Electrical System · Mar 2026
“The contact owns a 2014 Cadillac XTS. The contact stated while parked and occupied in the vehicle, attempting to start the vehicle infotainment system displays a black screen and glitched. An independent mechanic was contacted. The vehicle was not taken to a dealer or an independent mechanic for diagnoses. The vehicle was not repaired. The contact mention the failure has occurred on two different occasions. The manufacture was notified of the failure and they informed him that he will have to pay out of pocket for the cost of the repair. The approximate failure mileage was 122,000.”Owner report · Equipment · Oct 2025
“The contact owns a 2014 Cadillac XTS. The contact stated that upon shifting the vehicle into reverse, the rearview camera failed to display a rearview image. There was no warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the rearview camera. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V709000 (Back Over Prevention); however, the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 80,000.”Owner report · Back Over Prevention · Jun 2025
Show 7 more owner reports
“The contact owns a 2014 Cadillac XTS. The contact stated while the vehicle was parked, the hazard lights unintendedly illuminated, and all the doors failed to unlock as needed. There were no warning lights illuminated. The vehicle remained at the residence. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 40,200.”Owner report · Latches/Locks/Linkages · Feb 2025
“The steel cable coming from the floor anchor to the seatbelt has frayed and broken off from normal use. The problem was not noticed until the day before it completely detached. We purchased the car in May of 2015.”Owner report · Seat Belts · Nov 2024
“The Cue screen in my car is cracking for the 2nd time. I have contacted GM/Cadillac without a resolution. I see online that there have been two class action suits due to the fact the Company was/is aware of the flaw and have not issued a recall. In addition, they are replacing the Cue screen (at owner's expense) with the same flawed design. Thus subsequent issues.”Owner report · Unknown Or Other · Jul 2022
“Rear air suspension gave out while driving and will not air/raise back up. Air springs and suspension compressor are working but the car still will not rise. Very dangerous. This is a common problem with these car but Cadillac won't acknowledge.”Owner report · Suspension · Jan 2022
“The contact owns a 2014 Cadillac XTS. The contact had taken the vehicle to a dealer for a routine maintenance checkup. Upon inspection of the vehicle, the mechanic discovered that the drive shaft had disconnected from the rear differential and needed to be replaced. The contact was then given an estimate for the repair. The manufacturer had yet to be notified of the failure. The vehicle remained in the possession of the dealer and had yet to be repaired. The failure mileage was approximately 98,000.”Owner report · Suspension · Sep 2021
“Light come dash board stabilitrak light light for master break steering it has been in many wrecks and they sold it to me it keeps going sometimes when you hit the breaks jump's stuffers the drivers seat goes all the way back when you get out off car”Owner report · Unknown Or Other · Jan 2021
“After I got to work and parked my car I went back to get my coffee mug when it appeared that my car was lowered to the ground as if all the air went out of all of the tires. The air suspension I suppose. Also, my display screen has gone out twice since I bought the car six years ago.”Owner report · Electrical System · Jul 2020
When filing, owners marked a crash in 2 of these complaints and injuries in 1 - self-reported to NHTSA, not verified accident statistics.
Recalls - 4 campaigns
General Motors LLC (GM) is recalling certain model year 2013-2015 Cadillac XTS vehicles manufactured February 14, 2012, to August 22, 2014, and 2014-2015 Chevrolet Impala vehicles manufactured November 5, 2012, to September 2, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged.
Remedy: GM will notify owners, and dealers will update the electronic parking brake software, free of charge. The recall began on October 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14471.
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac XTS vehicles manufactured February 14, 2012, through March 7, 2014. In the affected vehicles, a cavity plug on the brake booster pump connector may dislodge allowing corrosion of the brake booster pump relay connector.
Remedy: GM will notify owners, and dealers will apply sealant to the connector cavity plugs, re-route the vacuum pump vent hose and replace the front body wiring harnesses as needed, free of charge. The recall began on April 7, 2014. Owners may contact Cadillac at 1-866-982-2339. GM's number for this recall is 14062.
General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, Cadillac XTS, Chevrolet Camaro and Chevrolet Impala vehicles. Improperly torqued fasteners may cause the steering intermediate shaft and the steering gear and/or the lower control arm and the lower ball joint to separate.
Remedy: GM began to notify owners on June 27, 2014, and dealers will inspect the fasteners for correct torque, correcting them as necessary, free of charge. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac) or 1-800-222-1020 (Chevrolet). GM's number for this recall is 14378.
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac XTS vehicles manufactured April 11, 2013, to June 27, 2013, and 2014 Chevrolet Impala vehicles manufactured May 13, 2013, to November 5, 2013. The affected vehicles may have left the factory with the sensing and diagnostic module (SDM) set to "manufacturing mode."
Remedy: GM will notify owners, and dealers are to reprogram the SDM to the correct mode, free of charge. The recall is expected to begin in September 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14532.
Specifications
Factory options offered for the 2014 model year, decoded from the NHTSA vPIC database. Individual vehicles have one of each.
How other years compare
Check your exact XTS by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2014 Cadillac XTS reliable?
NHTSA has 49 owner complaints and 4 recall campaigns on record for the 2014 Cadillac XTS. The most complained-about area is electrical system (27% of complaints).
At what mileage do 2014 Cadillac XTS problems usually appear?
Half of the complaints that mention mileage were filed at 44,100 miles or less.
Does the 2014 Cadillac XTS have open recalls?
4 recall campaigns have been issued, the latest concerning parking brake. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.