2009 Cadillac SRX: problems, recalls and reliability

“My timing chain failed at 70,000ml, there is a sb-10043857-3386 bulletin no:11340b :date:july 2012 that should cover my vehicle for free timing chain replacement. Gm does not want to honor the repair even though they have issued this sb. Please help. My vehicle is manufactured in 2009 in mexico (date on door tag) and it should be part of this recall. Please help.”Owner report · Engine · Aug 2018

“Tl* the contact owns a 2009 cadillac srx. While driving 55 mph, a loud noise was heard from the steering wheel. The steering wheel became stiff and required excessive force in order to maneuver the vehicle. The failure occurred without warning. The contact called the dealer and was informed that she would need to pay for the repair. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The manufacturer stated that it was the contact's responsibility to pay for the repair and provided case number: 8-909379197. The failure mileage was 30,000.”Owner report · Steering · Apr 2017

“Tl* the contact owns a 2009 cadillac srx. The contact stated that while driving at 60 mph, the reduce engine speed warning light illuminated and the vehicle decelerated independently. The contact also stated that the accelerator pedal was depressed but the vehicle failed to respond. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the accelerator pedal sensor needed to be replaced. The vehicle was repaired, however the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 46,762.”Owner report · Vehicle Speed Control · Aug 2016

“Tl* the contact owns a 2009 cadillac srx. The contact stated that the seat belt was fractured. The failure occurred without warning. The vehicle was not diagnosed nor repaired. The manufacturer was not notified. The driver sustained multiple minor lacerations on the left forearm due to the failure, but medical attention was not required. The failure mileage was approximately 53,000.”Owner report · Seat Belts · May 2016

“Car jerks and shudders heavily when accelerating at 2000 rpm or between 40 and 60 mph. Changed to new drive shaft, transmission rebuilt but nothing works. It is a serious safety concern. It happens at highways.”Owner report · Power Train · Feb 2016

“Tl* the contact owns a 2009 cadillac srx. While driving at 30 mph, the "reduce engine speed" warning message illuminated which caused the vehicle to decelerate to 5 mph on the highway. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 130,073.”Owner report · Vehicle Speed Control · Nov 2015

“Tl* the contact owns a 2009 cadillac srx. When the vehicle was started, the service air bag indicator consistently illuminated. The failure recurred each time the vehicle was started. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure and stated that the VIN was not included in any recalls. The approximate failure mileage was 98,000.”Owner report · Air Bags · Aug 2015