2014 Cadillac Escalade: problems, recalls and reliability
2 recalls and 21 owner complaints on record; most reports concern electrical system.
Data updated weekly · 1 new complaint in the last 90 days · latest recall Feb 2021
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 21 owner complaints filed with NHTSA for this exact model year.
“The contact owns a 2014 Cadillac Escalade. The contact stated that after going through the car wash, the passenger's side mirror became inoperable. There were no warning lights illuminated. The contact was unable to reset the mirror like stated in the Owner's Manual. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact called the manufacturer, who referred him to the local dealer for assistance. The approximate failure mileage was 40,000.”Owner report · Visibility · Feb 2023
“2014 cadillac escalade. Consumer writes in regard to frontal airbag inflator safety recall. The consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair. The consumer was informed the parts were unavailable.”Owner report · Air Bags · Apr 2022
“The contact owns a 2014 Cadillac Escalade. The contact stated while driving at various speeds, the vehicle would drive rough. The vehicle was taken to an independent mechanic where it was diagnosed with needing the struts and shocks replaced. The vehicle was repaired. The manufacturer was informed of the failure and told the contact that the VIN was not included in a recall regarding the failure. The failure mileage was approximately 41,000. Vehicle has been repaired.”Owner report · Suspension · Nov 2021
Show 7 more owner reports
“On Saturday June 26, 2021 I open the driver door to the vehicle and the passenger seat caught. on fire and burned a hole in the side of the seat .”Owner report · Electrical System · Jun 2021
“Radiator leak discovered. Problem with cycling of the thermostat that causes stress fractures on the radiator leading to coolant leaks. Gm bulletins on the 2014 and 2015 models. P11513a and p11513f. This was leaking for a while and was not noticed until multi point inspection I requested by the service center I use for service. (b&b service center, farmington nh. This was a know issue on this model vehicle.”Owner report · Engine · Feb 2021
“The car goes into limp mode, engine reduced power, stability control off, traction control off. Check engine light comes on. Car will not drive over 20mph happens when I hit bumps or potholes in the road. Check engine code p2137 I've replaced the maf sensor, throttle position sensor (gas pedal) and the whole throttle body. Still not fixed. I've done extensive research online and in forums. This is a common problem and I don't know what else to do. My car is at the service department at the dealership now.”Owner report · Vehicle Speed Control · Nov 2019
“Just purchased this 2014 vehicle for $32900 with 73345miles and on the way home noticed that the ride was horrible. Upon checking with my mechanic the ride suspension was at fault. I am having it repaired and will seek reimbursement from the dealer. They knew nothing about it even though they had it for over 4 months on their lot”Owner report · Suspension · Jul 2019
“Tl* the contact owns a 2014 cadillac escalade. The contact stated that the air conditioner blew hot air, the transmission overheated and hesitated, and a banging noise was heard underneath the center of the vehicle. There were no warning indicators illuminated. The vehicle was taken to crestmont cadillac (26000 chagrin blvd, beachwood, oh 44122, (216) 831-5300) where it was diagnosed that the air compressor had a hole in the tube, which caused a freon leak. The vehicle was not repaired because gm was on strike. The manufacturer was not made aware of the failure. The failure mileage was approximately 72,133.”Owner report · Engine · Jun 2019
“Car frame cracked, with no accident, above the left front wheel. There is 1/4 inch of complete separation. Please look at the photo. Car is no longer safe to drive. I drive 2 hours a day, city and highway driving usually with my two kids. I took the car in to have a nail removed from the tire, and was called and told my frame was cracked.”Owner report · Unknown Or Other · Feb 2018
“I purchased a new 2014 cadillac escalade in 2014. I have 61,000 miles on the vehicle. I took the car in yesterday for a tire repair at which time the technicians informed me the tires were cracking and they could come apart. The new vehicle came equipped with bridgestone 285/45 r 22 tires. I replaced the tires today with a different brand of tires. When I was at the tire shop today, there was another person with a cadillac escalade, same tires as mine with the same problem. I'm wondering if this is a manufacturer issue that might affect other people. I have pictures of the tires that I will try and attach.”Owner report · Wheels · Nov 2017
When filing, owners marked a crash in 4 of these complaints and injuries in 2 - self-reported to NHTSA, not verified accident statistics.
Recalls - 2 campaigns
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.
Remedy: GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14515.
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
Specifications
Factory options offered for the 2014 model year, decoded from the NHTSA vPIC database. Individual vehicles have one of each.
How other years compare
Check your exact Escalade by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2014 Cadillac Escalade reliable?
NHTSA has 21 owner complaints and 2 recall campaigns on record for the 2014 Cadillac Escalade. The most complained-about area is electrical system.
Does the 2014 Cadillac Escalade have open recalls?
2 recall campaigns have been issued, the latest concerning electrical system. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.