Carlexica

2010 Cadillac Escalade: problems, recalls and reliability

3 recalls and 38 owner complaints on record; the weakest area is air bags (56% of complaints).

Data updated weekly · latest recall Feb 2021

3
recalls
38
owner complaints
0
fire reports
90,000
typical failure mileage, mi

All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.

No fire reportsProblems tend to appear late (median 90,000 mi)Weak spot: air bags (56%)

Common problems

Computed from 38 owner complaints filed with NHTSA for this exact model year.

Air Bags (airbags and crash sensors)56% · 20 complaints
Electrical System (battery, wiring, electronics)11% · 4 complaints
Engine (engine mechanics)8% · 3 complaints
Tires6% · 2 complaints
Forward Collision Avoidance (automatic emergency braking, sensors)3% · 1 complaint
Service Brakes (brakes)3% · 1 complaint
My son was driving home from work down Highway 288 in Houston and the car just died and did not start. The door locks were going up and down like it was trying to reset and lock the car. I had it fixed and they said it was the fuel pump was out. We had the fuel pump fixed and a new battery put in. Would this cause it to loose power immediately and the door locks to go crazy?Owner report · Electrical System · Dec 2023
The contact owns a 2010 Cadillac Escalade equipped with Uniroyal Tires, Tire Line: PAW Touring, Tire Size: 285/45/R22, DOT Number: (Unavailable). The contact stated that upon inspection, it was discovered that all four tires had experienced tread separation and the steel belts were exposed. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The failure mileage was 9,000.Owner report · Tires · Feb 2023
The contact owns a 2010 Cadillac Escalade. The contact stated while starting the vehicle, the check engine warning light illuminated with an abnormal sound. The contact changed the spark plugs, wires and coils however, the failure persisted. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the lifters to be replaced. The vehicle was not yet repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 91,000.Owner report · Engine · May 2021
Show 7 more owner reports
Tl* the contact owns a 2010 cadillac escalade. The contact received notification of NHTSA campaign number: 21v050000 (air bags) however, the part to do the recall repair was unavailable. The contact called michael cadillac (5787 n blackstone ave, fresno, ca 93710) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.Owner report · Air Bags · Mar 2021
Tl* the contact owns a 2010 cadillac escalade. The contact received notification of NHTSA campaign number: 16v381000 (air bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. A local dealer was not contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.Owner report · Air Bags · May 2020
Exhaust manifold bolts shred off causing engine misfire. Leading to a very costly repair. Mech. Said that this happens on all the gm of a similar design, at highway speed don't notice the roughness. When you come to a stop and can really feel the cylinder miss firing. Fault code said number was mis-firing. *trOwner report · Engine · Mar 2020
Sometimes while braking it needs much more force, meaning I have to push the brake all the way down. Also it feels like they stick at times. I saw there was a recall on the 2015-2018 for this issue but it may go back further.Owner report · Forward Collision Avoidance · Sep 2019
Tl* the contact owns a 2010 cadillac escalade. The contact received a recall notice for NHTSA campaign number: 16v381000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were not contacted. The part was not available. The contact had not experienced a failure. *jbOwner report · Air Bags · Aug 2019
Tl* takata recall. The contact owns a 2010 cadillac escalade. The contact received notification of NHTSA campaign number: 16v381000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Faulkner cadillac trevose (4447 e street rd, feasterville-trevose, pa 19053, (866) 722-7910) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and were not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.Owner report · Air Bags · May 2018
Takata recall. I have made several attempts to have the airbag replaced based on the recall. I contacted bentley cadiillac today at 1:02 pm, spoke with "jd" and was told that they do not have that part and they can not get it because takata went bankrupt.Owner report · Air Bags · Jan 2018

Recalls - 3 campaigns

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE21V050000 · Feb 2021

General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE21V053000 · Feb 2021

General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."

Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE21V054000 · Feb 2021

General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.

Specifications

Factory options offered for the 2010 model year, decoded from the NHTSA vPIC database. Individual vehicles have one of each.

Drive type4x2

How other years compare

Check your exact Escalade by VIN

Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.

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Frequently asked questions

Is the 2010 Cadillac Escalade reliable?

NHTSA has 38 owner complaints and 3 recall campaigns on record for the 2010 Cadillac Escalade. The most complained-about area is air bags (56% of complaints).

At what mileage do 2010 Cadillac Escalade problems usually appear?

Half of the complaints that mention mileage were filed at 90,000 miles or less.

Does the 2010 Cadillac Escalade have open recalls?

3 recall campaigns have been issued, the latest concerning air bags:frontal:passenger side:inflator module. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.

Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.