2011 Cadillac Escalade Esv: problems, recalls and reliability
5 recalls and 13 owner complaints on record; most reports concern air bags; the 2009 and 2010 and 2012 and 2013 model years look more trouble-free.
Data updated weekly · latest recall Feb 2021
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 13 owner complaints filed with NHTSA for this exact model year.
“The contact owns a 2011 Cadillac Escalade ESV equipped with Michelin Tires, Tire Line: Radial X, Tire Size: 285/45/R22, DOT Number: B90L-7LNX4818. The contact stated that after a visual inspection of all tires, he observed delamination and thread separation on the sidewalls and driving surface of the tires. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.”Owner report · Tires · Jun 2024
“Door handle for all doors break off with or without an motor vehicle collision. Self-extracation from vehicle is unlikely without repair”Owner report · Unknown Or Other · Jun 2019
“I am getting error 2135 throttle position the truck engine increase in power then the reduced power lights comes on. I seen a recall # 11273b but not sure if it is still in affect how would I find out also have seen other recalls not sure if I can get them I didn't have the car when some of the recalls came out”Owner report · Fuel/Propulsion System · Apr 2018
Show 5 more owner reports
“Takata recall issued 5/2016by mail to my house. NHTSA#: 16v381 recall 49151. Called hoehn buick cadillac in carlsbad, ca. Replied that gm hadn't sent out partsyet. Called again & went to dealer on 11/21/2016 & finally 9/19/2017. Same story. Spoke to gm vince love. Vince love.”Owner report · Air Bags · Sep 2017
“Connector to seat control module located under passenger seat shorted out and melted without fuse interruption. Melted connector found when heated seat function stopped working. Several vehicle forums and youtube videos describe same experience and potential "fixes". Others report this overheating is initiated during remote starting. Gm should resolve this connector design problem and repair even if out of warranty due to potential fire hazards.”Owner report · Electrical System · Jan 2017
“Takata recall gm says vehicle is safe to drive. I don't feel safe in the vehicle though I have no other options. I have four daughters ages 4 to 10 years old. Their safety is paramount to me. According to gm I have been advise not to take action. And I will be notified when the part becomes avaliable in order to make repairs.”Owner report · Air Bags · Jul 2016
“Tl* takata recall. The contact owns a 2011 cadillac escalade esv. The contact stated that the manufacturer failed to provide the remedy and part within a reasonable time frame for NHTSA campaign number: 16v381000 (air bags). Massey cadillac north orlando (4241 n john young pkwy, orlando, fl 32804, 1-866-439-5891) was unable to schedule a recall repair appointment within a reasonable time frame because the part was not available for over two years. The manufacturer was contacted to address part availability several times. The contact had not experienced a failure. VIN tool confirms parts not available.”Owner report · Air Bags · May 2016
“The rear hatch was opened with the automatic button, it raised to the open position. As I was putting in our stroller the hatch fell and struck me in the head. I pushed the hatch up to get from underneath it, and when I let go it fell with no resistance. While falling shut the hatch hit the passenger side of the bumper cut out and slightly bent the hatch and scratched the inside of the bumper. The hatch would no-longer open after that. I took it to the dealership where they forced the door open so I could retrieve articles from the rear. I a child or shorter person was under the hatch it may have caused serious injury to them, due to the force with which the hatch came down. *tr”Owner report · Structure · Sep 2012
When filing, owners marked a crash in 0 of these complaints and injuries in 3 - self-reported to NHTSA, not verified accident statistics.
Recalls - 5 campaigns
GM IS RECALLING CERTAIN MODEL YEAR 2011CADILLAC ESCALADE, ESCALADE ESV; CHEVROLET SILVERADO HD, SILVERADO LD, SUBURBAN, TAHOE; AND GMC SIERRA HD, SIERRA LD, YUKON, AND YUKON XL VEHICLES. THE INTERMEDIATE STEERING SHAFT ATTACHING BOLTS MAY NOT HAVE BEEN TIGHTENED TO THE PROPER SPECIFICATION.
Remedy: GM DEALERS WILL INSPECT AND ENSURE THAT THE INTERMEDIATE STEERING SHAFT BOLTS ARE TIGHTENED TO THE PROPER SPECIFICATION. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JULY 13, 2011. OWNERS MAY CONTACT CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-630-2438 AND GMC AT 1-866-996-9463.
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, COLORADO, EXPRESS, SILVERADO, SUBURBAN, TAHOE; AND GMC CANYON, SIERRA, SAVANA, YUKON AND YUKON XL VEHICLES. THE REAR AXLE CROSS PINS WERE NOT PROPERLY HEAT TREATED AND COULD FRACTURE AND BECOME DISPLACED WITHIN THE REAR AXLE. SHOULD THE PIN SHIFT OUT OF POSITION, IT COULD CREATE AN INTERFERENCE CONDITION AND CAUSE THE REAR AXLE TO LOCK.
Remedy: DEALERS WILL INSTALL A NEW REAR AXLE CROSS PIN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
General Motors LLC (GM) is recalling certain model year 2011-2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado HD, Silverado LD, Suburban, Tahoe, GMC Sierra LD, Sierra HD, Yukon, and Yukon XL vehicles. In the affected vehicles, the ignition lock actuator may bind, making turning the key difficult or causing the ignition to get stuck in the "Start" position.
Remedy: GM will notify owners, and dealers will inspect and replace the ignition lock housing, as necessary, free of charge. The recall began on February 12, 2015. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14696 for the original equipment, and 14912 for the service replacement parts.
How other years compare
Check your exact Escalade Esv by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2011 Cadillac Escalade Esv reliable?
NHTSA has 13 owner complaints and 5 recall campaigns on record for the 2011 Cadillac Escalade Esv. The most complained-about area is air bags.
Does the 2011 Cadillac Escalade Esv have open recalls?
5 recall campaigns have been issued, the latest concerning steering:linkages. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.