Carlexica

2017 Cadillac Ats: problems, recalls and reliability

2 recalls and 32 owner complaints on record; the weakest area is steering (34% of complaints).

Data updated weekly · 1 new complaint in the last 90 days · latest recall Mar 2025

2
recalls
32
owner complaints
0
fire reports
27,700
typical failure mileage, mi

All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.

NHTSA crash testOverall ★★★★★Front ★★★★★Side ★★★★★Rollover ★★★★★
5-star NHTSA overall safety ratingNo fire reportsWeak spot: steering (34%)Problems reported early (median 27,700 mi)

Common problems

Computed from 32 owner complaints filed with NHTSA for this exact model year.

Steering (steering wheel, rack, power assist)34% · 10 complaints
Power Train (transmission, axles, driveline)17% · 5 complaints
Electrical System (battery, wiring, electronics)10% · 3 complaints
Air Bags (airbags and crash sensors)7% · 2 complaints
Engine (engine mechanics)7% · 2 complaints
Service Brakes (brakes)7% · 2 complaints
Transmission fluid temperature sensor in the 8 speed automatic 8L90 transmission from GM is a known issue. Causes vehicle to shift/jerk erratically especially in stop and go traffic.Owner report · Power Train · May 2026
Driving home message came up on the dash, saying, power steering problem. Next thing you know, it was extremely hard to turn the wheel left or right.Owner report · Steering · Apr 2026
My Que Screen has webbed and makes it impossible to view my screen, important vehicles warnings and my maps for directions. This has been a recall in the past. Prior to me owning my vehicle. I can't believe Cadillac installed junk in their vehicles. A third party is a direct extension of YoUR business. Do better. This is horrible. I demand a recall repair. If this was known and you all didn't want to fix these vehicles should be pulled off the roadways. Right your wrongs.Owner report · Back Over Prevention · Aug 2025
Show 7 more owner reports
They have terrible transmission that barely make it to 50,000 miles before problems start happening. Parts are not cheap at all it's General Motors 8 speed transmissions my 2017 caddilac ATS is on its 2nd transmission and it's already driving terrible I fear I may be left stranded next time this happens. The car has a new transmission with only over 37 thousand miles on the transmission.Owner report · Unknown Or Other · Jan 2025
My Cadillac Cue screen is frozen and cracking, and apply play and GPS are no longer visible on the screen when driving. Instead, I would have to look down at my phone while I'm driving to use the gps.Owner report · Unknown Or Other · Feb 2024
The contact owns a 2017 Cadillac ATS. The contact stated that while driving approximately 75 MPH and attempting to stop the vehicle, the brake pedal was very stiff and hard to depress causing the braking distance to be extended. The contact drove off the roadway to avoid a collision and activated the parking brake and shifted to park(P) causing the vehicle to come to an abrupt stop. During the failure the "Service Brake Assist" message was displayed. The vehicle was towed to the local dealer. The vehicle was not yet repaired. The manufacturer was not yet notified of the failure. The failure mileage was 50,098.Owner report · Service Brakes · May 2022
My headlight bulbs have been replaced and checked 2x by the used auto superstore which I will not name at this time ! and by the manufacturer (dealer) but once it's dark out and the automatic brights come on and either both or one side goes completely out only to come back on sometimes or not at all which is very dangerous especially at night !Owner report · Exterior Lighting · Apr 2022
The cue on my cadillac 2018 ats just stop working , I searched online and found out millions ,of cadillac owners cue has stopped working. My car only has 60,000 miles, I got it new in 2018 june. Please help us with this problem. My name is[xxx] ,email address [xxx] phone [xxx]. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *trOwner report · Electrical System · Apr 2020
The fuel level gauge drops to e. The touch screen display does not work at times you have to turn off the car to get it to work.Owner report · Electronic Stability Control (Esc) · Sep 2019
Transmission shudders on light acceleration (worst at around 50 mph) general acceleration feels similar to an engine misfire with intermittent drops in power. Some times transmission can shift hard and have a bang, jarring feeling.Owner report · Power Train · Aug 2019

When filing, owners marked a crash in 1 of these complaints and injuries in 0 - self-reported to NHTSA, not verified accident statistics.

Recalls - 2 campaigns

STEERING:ELECTRIC POWER ASSIST SYSTEM25V175000 · Mar 2025

General Motors LLC (GM) is recalling certain 2016-2018 Cadillac CTS, 2017-2018 Cadillac ATS, Chevrolet Camaro, and Chevrolet Corvette vehicles. The electric power steering (EPS) assist may fail.

Remedy: Dealers will replace the power steering gear assembly, free of charge. Owner notification letters were mailed April 15, 2025. Owners may contact Cadilac customer service at 1-800-333-4223 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252497020.

STEERING:ELECTRIC POWER ASSIST SYSTEM19V086000 · Feb 2019

General Motors LLC (GM) is recalling certain 2016-2018 Cadillac CTS, and 2017 Cadillac ATS, Chevrolet Camaro, and Chevrolet Corvette vehicles. The electric power steering (EPS) assist system may fail.

Remedy: GM will notify owners, and dealers will replace the power steering gear assembly, free of charge. The recall began June 13, 2019. GM' number for this recall is N182182760.

How other years compare

Check your exact Ats by VIN

Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.

Open VIN decoder

Frequently asked questions

Is the 2017 Cadillac Ats reliable?

NHTSA has 32 owner complaints and 2 recall campaigns on record for the 2017 Cadillac Ats. The most complained-about area is steering (34% of complaints).

At what mileage do 2017 Cadillac Ats problems usually appear?

Half of the complaints that mention mileage were filed at 27,700 miles or less.

Does the 2017 Cadillac Ats have open recalls?

2 recall campaigns have been issued, the latest concerning steering:electric power assist system. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.

Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.