Carlexica

2014 BMW 328XI: problems, recalls and reliability

3 recalls and 17 owner complaints on record; most reports concern electrical system; the 2012 model year looks more trouble-free.

Data updated weekly · latest recall Aug 2024

3
recalls
17
owner complaints
0
fire reports
-
typical failure mileage, mi

All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.

No fire reports

Common problems

Computed from 17 owner complaints filed with NHTSA for this exact model year.

Limited data: only 17 complaints on record for this model year - too few for percentage statistics. Bars show raw report counts; read them as individual owner reports, not reliability rates. For a fuller picture, check nearby model years.
Electrical System (battery, wiring, electronics)3 complaints
Structure (body, frame, doors, rust)3 complaints
Air Bags (airbags and crash sensors)2 complaints
Fuel/Propulsion System (fuel pump, tank, lines)2 complaints
Engine (engine mechanics)2 complaints
Visibility (windshield, wipers, defroster, mirrors)1 complaint
The contact owns a 2014 BMW 328XI. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.Owner report · Electrical System · Mar 2025
The contact owns a 2014 BMW 328XI. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.Owner report · Electrical System · Dec 2024
Both the driver and passenger door locks occasionally fail to unlock preventing exit from the vehicle. This has occurred about 12-15 times to either my wife or myself. There is a master lock/unlock button that will unlock the doors. Never the less, this defect could be a serious problem in an emergency.Owner report · Structure · Feb 2019
Show 7 more owner reports
Doors will not unlock manually from time to time. The only way to unlock is to use the central unlocking feature. Could be deadly in a crash! Bmw will not even look at the car unless I pay them a $150 diagnostic fee! Car is stopped, engine off, and the front doors (both) will not manually unlock from time to time. Only way to get out is to use central unlocking button, which requires power.Owner report · Structure · Jul 2018
Visibility is poor with the halogen headlights. Very frequently I do not see people or animals in the road until I am very close to them. This causes either a hard stop or swerving to avoid a collision. We have another bmw with the xeon headlights and the visibility is excellent. These halogen lights are dangerous. The link below is from the iihs in 2016. Rates the halogen lights as the worst in its class. Http://www.iihs.org/iihs/ratings/vehicle/v/bmw/3-series-4-door-sedan/2016Owner report · Exterior Lighting · May 2017
On several separate occasions car gets irregular idle at low speeds and the engine turns off. Normally happens while stopped, but once happened when I was performing a sharp and slow u-turn. Not safe. On online forums, I see that other people are having this issue too. *trOwner report · Engine · Dec 2016
The door lock actuators are known to be defective in that if one pulls on the handle, the door will not mechanically unlock by double-pulling the handle, meaning the only way to unlock the door is by using electronic unlock button. If the car is in a water accident, fire, or any other situation where the battery is no longer operable, the occupants will be trapped inside, unable to escape as the doors will not mechanically unlock by double-pulling the handle. Bmw is aware of the issue and has a replacement part, however if the vehicle is out of warranty they will not fix it voluntarily.Owner report · Structure · Jul 2016
Saturday feb. 06, 2016 approx. 7/8 pm after stopping at a light we experienced a feeling of the car not wanting to go. After passing the light the car began to slow down then stop. We tried starting but it wouldn't. I called bmw assist by pressing the overhead button. They called a tow truck. We were picked up by family in an area surrounded by snow and no houses in sight. I left everything in the car expecting to get it back within a couple of days. Today is feb. 29. They changed several parts and still can't get the car to run.Owner report · Unknown Or Other · Feb 2016
Tl* the contact owns a 2014 bmw 328xi. While driving approximately 30 mph, the vehicle stalled without warning. The vehicle was taken to the dealer where it was diagnosed that the fuel pump needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and stated that the VIN was not included in NHTSA campaign number: 15v189000 (fuel system, gasoline). The failure mileage was 16,842.Owner report · Fuel/Propulsion System · Oct 2015
Fuel pump failure at 13,000 miles. Car stopped running on a suburban road at night requiring towing to a bmw dealer. There is a recall for bmw fuel pumps but my car wasn't listed under the recall. Bmw did replace the fuel pump under warranty.Owner report · Fuel/Propulsion System · Sep 2015

When filing, owners marked a crash in 2 of these complaints and injuries in 3 - self-reported to NHTSA, not verified accident statistics.

Recalls - 3 campaigns

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP15V189000 · Mar 2015

BMW of North America LLC (BMW) is recalling certain model year 2014 228i Coupe, M235i Coupe, 320i, 320xi, 328i, 328xi, 335i, 335xi, ActiveHybrid 3, 328xi Sports Wagon, 428i Coupe, 428xi Coupe, 435i Coupe, 435xi Coupe, 428i Convertible, 428xi Convertible, 435i Convertible, 328xi Gran Turismo, 335xi Gran Turismo, and 2015 428i Gran Coupe, 428xi Gran Coupe, and 435i Gran Coupe vehicles. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.

Remedy: BMW will notify owners, and dealers will replace the fuel pump, free of charge. Owners were mailed interim notices on May 28, 2015. The recall began on July 6, 2015. Owners may contact BMW customer service at 1-800-525-7417.

ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES24V608000 · Aug 2024

BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical connector on the water pump may be exposed to water and short circuit.

Remedy: Dealers will inspect and replace the water pump and plug connector as necessary, and install a protective shield, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact BMW customer service at 1-800-525-7417.

EXTERIOR LIGHTING15V520000 · Aug 2015

BMW North America, LLC (BMW) is recalling certain model year 2012-2015 320i, 320xi, 328i, 328xi, 335i, 335xi, and ActiveHybrid3 vehicles manufactured October 20, 2011, to June 22, 2015, 2014-2015 328xi Sports Wagon vehicles manufactured March 21, 2013, to March 17, 2015, 2014-2015 328d, 328xd vehicles manufactured June 28, 2013, to April 21, 2015, and 2014-2015 328xd Sports Wagon vehicles manufactured July 5, 2013, to April 21, 2015. The affected vehicles may have been programmed with new software that inadvertently makes the front side marker lights inoperative in conjunction with the parking lights or the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Remedy: BMW will notify owners, and dealers will upload revised software to correct the issue, free of charge. The recall began on October 7, 2015. Owners may contact BMW customer service at 1-800-525-7417 or by email at CustomerRelations@bmwusa.com.

How other years compare

Check your exact 328XI by VIN

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Frequently asked questions

Is the 2014 BMW 328XI reliable?

NHTSA has 17 owner complaints and 3 recall campaigns on record for the 2014 BMW 328XI. The most complained-about area is electrical system.

Does the 2014 BMW 328XI have open recalls?

3 recall campaigns have been issued, the latest concerning fuel system, gasoline:delivery:fuel pump. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.

Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.