2019 Audi Q7: problems, recalls and reliability
4 recalls and 61 owner complaints on record; the weakest area is suspension (18% of complaints); the 2020 model year looks more trouble-free.
Data updated weekly · latest recall Oct 2020
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 61 owner complaints filed with NHTSA for this exact model year.
“The starter in my Audi Q7 2019 failed and the car would not start. I was parked in my garage and manually had to put the car in neutral using the tool provided in the trunk and push the car out of the garage until a flatbed tow truck was able to take my car to the shop. If this happened elsewhere, I could have been stranded without the ability to start my car. My car was towed to a certified shop where they confirmed the failure and made the repair by installing a new starter.”Owner report · Electrical System · Dec 2025
“Drive System malfunction code appeared while driving. Engine then shut off immediately. Had it towed to Audi dealership. Fuel Pump and Fuel Pump Module Codes reported in diagnostics check: codes P3044, P1158, and P0148. There is a NHTSA campaign number 22V516 (Audi recall number 20DR) that has been reported on this same issue with the fuel pump, however, my model 2019 is one year shy of the 2020 Q7 to 2021 affected vehicle range. Asking NHTSA to look into other repeated fuel pump issues for the same model vehicle, but for 2019 models. I have read of other 2019 model fuel pump complaints that match the 2020-2021 recall. The 2019 models need to be included in the investigation and recall.”Owner report · Fuel/Propulsion System · Oct 2025
“While driving, the vehicle's infotainment system suddenly froze and then rebooted on its own. During the reboot, the display was unavailable for several minutes, causing loss of access to navigation, vehicle status information, and warning messages while the vehicle was in motion. This occurred without warning and distracted the driver while driving, creating a potential safety risk.”Owner report · Electrical System · Aug 2025
Show 7 more owner reports
“Yesterday I bought a 2019 Audi Q7 and today I get a warning light stating my right parking lamp is defective. Upon checking the light I found that it was on and working. Upon researching the issue I found that there are numerous complaints on 2017 and 2018 models of the same vehicle, for the same issue. Dealership stating it is an entire right headlight replacement to the tune of over $ 2500.”Owner report · Exterior Lighting · Jun 2025
“Driving down the road at 50 mph and warning light came on stating "Steering Malfunction" and lost all steering capacity and had difficultly safely exiting the traveled road to safe location. No steering and avoiding a rear collision due to unexpected breaking to handle car.”Owner report · Steering · May 2025
“As always, my wife put her purse with the key in the purse in the front seat of the car while she was putting our (3) old grandchild in the care seat. as soon as my wife closed the back door all the doors locked, possibly our granddaughter hit the lock with her foot. The back doors only have a lock feature but not an unlock feature. My wife had to call the fire department to get the doors open. We live in Florida, if this was summer, there could have been a health risk to our grandchild. (1) why with the keys in the car would it lock (2) why isn't there a way to unlock the doors from the back seat? I went on line and it looks like others have had this same issue.”Owner report · Unknown Or Other · Apr 2025
“The contact owns a 2019 Audi Q7. The contact stated that while in reverse, the back-over prevention intermittently displayed a black screen. The vehicle was not taken to the dealer to be diagnosed or repaired. The contact researched online and became aware of NHTSA Campaign Number: 25V900000 (Back Over Prevention); however, the VIN was not included. The manufacturer was not made aware of the issue. The failure mileage was approximately 138,000.”Owner report · Back Over Prevention · Mar 2025
“On my 2019 Audi Q7 anytime the headlights are activated either manually or automatically by the vehicle, it will pull up a "Right front parking light defective" error code. This code randomly showed up one day and has persisted ever since. Through research I have done on the issue it sounds like other 2017 Q7 models were also affected and recalled for this exact same issue. Clearly the issue is affecting later models as well that need to be included under the same recall. This issue puts my safety at risk by potentially limiting my visibility at night with a defective headlight.”Owner report · Exterior Lighting · Feb 2025
“When the vehicle is connected to a cell phone and reliant on Apple CarPlay for navigation support, the screen will freeze numerous times while in transit. This causes the driver to lose situational awareness. The natural impulse for most drivers is to try to remedy the issue while moving. Once the device is disconnected the application resets and loses the destination. This can happen while driving on a highway at a high rate of speed.”Owner report · Unknown Or Other · Jan 2025
“Lane keeping assistance jerks car into turn lanes at highway speeds. Happens consistently on MN State Hwy 316. I usually disable it to prevent an accident.”Owner report · Lane Departure · Jun 2024
When filing, owners marked a crash in 5 of these complaints and injuries in 0 - self-reported to NHTSA, not verified accident statistics.
Recalls - 4 campaigns
Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2020 Audi Q7 vehicles. The padding on the vehicle's C-pillar may not absorb enough impact in the event of a crash.
Remedy: Audi will notify owners, and dealers will replace the deformation element on the C-pillars, free of charge. The recall began November 17, 2020. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 70H8.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q8 and 2017-2019 Audi Q7 vehicles. The bolt connecting the steering shaft to the steering gear may loosen, possibly resulting in a loss of steering control.
Remedy: Volkswagen will notify owners, and Audi dealers will inspect and, if necessary, replace the steering shaft bolt, as necessary, free of charge. The recall began March 31, 2020. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 36A1.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q7 vehicles. In the event of a crash, the side curtain air bags may not properly inflate.
Remedy: Volkswagen will notify owners, and dealers will replace the side curtain air bags, free of charge. The recall began March 19, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69AJ.
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Q7, Q8, S5 Cabriolet, and S5 Sportback vehicles. The front shock absorber forks may develop cracks allowing the shock absorbers to loosen.
Remedy: Audi has notified owners, and dealers will replace the shock absorber forks, free of charge. The recall began March 18, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 40O4.
Specifications
Factory options offered for the 2019 model year, decoded from the NHTSA vPIC database. Individual vehicles have one of each.
How other years compare
Check your exact Q7 by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2019 Audi Q7 reliable?
NHTSA has 61 owner complaints and 4 recall campaigns on record for the 2019 Audi Q7. The most complained-about area is suspension (18% of complaints).
At what mileage do 2019 Audi Q7 problems usually appear?
Half of the complaints that mention mileage were filed at 16,000 miles or less.
Does the 2019 Audi Q7 have open recalls?
4 recall campaigns have been issued, the latest concerning structure:body:roof and pillars. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.