2009 Audi Q7: problems, recalls and reliability
3 recalls and 21 owner complaints on record; most reports concern fuel/propulsion system.
Data updated weekly · latest recall Feb 2023
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 21 owner complaints filed with NHTSA for this exact model year.
“While driving in moderate rain with the windshield wipers on, the passenger side windshield wiper flew off. I ordered a new passenger side windshield wiper and it worked for a month. Then the passenger side wiper froze during use, causing the driver side wiper to hit it.”Owner report · Visibility/Wiper · Sep 2020
“The passenger side windshield arm snapped off in the middle of driving under ordinary conditions at a slow speed. It flew off the vehicle.”Owner report · Visibility/Wiper · Nov 2017
“Driver side air bag and ignitor replaced at my expense in august 2015. I live in glen st. Mary, florida. The computer showed failure of air bag on dash board. I have dealer records of repair. This was not a function of an accident.”Owner report · Unknown Or Other · Aug 2015
Show 6 more owner reports
“According to audi atlanta the high pressure fuel pump (hpfp) exploded. This small but contained explosion was centered within the high pressure fuel pump itself but then sent small metal fragments thorough the fuel system from diesel fuel tank through the injectors. Due to this 10k+ in parts and 4k+ in labor was required to flush the system, replace almost all of the parts in order to repair the damage.”Owner report · Vehicle Speed Control · May 2015
“Tailgate on my car does not open all the way up like it used to, sometimes when it stops and someone tries to reach inside it closes by itself, this happened when my wife was trying to take something out of the trunk. If I did not grab the tailgate and stop it could crush my wife's hands. Called audi to ask if there is a recall for something like that, they told me that there is none. *tr”Owner report · Electrical System · Dec 2014
“Air bag light came on and dealer performed a function test. The test failed because of a faulty air bag module that had an estimated replacement cost of $1294.12 I was told that this would be at my expense as safety components were not replaced beyond the original manufactures warranties. *js”Owner report · Air Bags · Dec 2013
“Car stalled in the middle of a busy road. Power steering stopped working. Metal particles all over the fuel system. Car needs a new engine and fuel system. *tr”Owner report · Fuel System, Diesel · Nov 2013
“Ignition coil light came on and vehicle engine began sputtering. Pulled over to the side of the highway to attempt to turn around and take vehicle home. Car stalled out and would not restart. Had to get it towed to audi dealer. *tr”Owner report · Engine · Sep 2012
“We took our 2009 audi q7 in to change the headlamp. While there, audit informed us that the brakes needed to be replaced. We were surprised given that the vehicle had only 25,037 miles on it. Audi informed us that this is a problem they have been having with the q7 and that the brakes are having a shorter useful life than expected. We did not have any injuries, but we were charged $1,448.84 for an issue that seems like it should be audi's problem. But more importantly, we are concerned about others driving q7's who may not realize that the brakes could fail around 25,000 miles. *tr”Owner report · Service Brakes, Air · Feb 2011
When filing, owners marked a crash in 0 of these complaints and injuries in 2 - self-reported to NHTSA, not verified accident statistics.
Recalls - 3 campaigns
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2012 Audi Q5, and 2007-2012 Audi Q7 vehicles equipped with gasoline engines. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.
Remedy: Audi will notify owners, and dealers will inspect the flange, replacing any flanges that are cracked. If the flange is not cracked, dealers will clean the pump flange and install a butyl rubber band to protect the pump. These repairs will be made free of charge. The recall began November 9, 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20W9.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2007-2012 Audi Q7 and 2009-2012 Audi Q5 vehicles, previously repaired under NHTSA recall 16V-660. These vehicles were previously repaired with an interim repair of installing butyl tape to the fuel pump flange, until replacement remedy parts became available.
Remedy: Volkswagen will notify owners, and dealers will replace the fuel pump flange and install butyl tape, free of charge. The recall began December 28, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20BJ.
Volkswagen Group of America, Inc. (Audi) is recalling certain 2009-2015 Q7 vehicles. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims," and Part 567, "Certification."
Remedy: Dealers will install an overlay label containing the correct rear GAWR on top of the existing safety certification label, free of charge. Owner notification letters were mailed April 24, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 50G5.
How other years compare
Check your exact Q7 by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2009 Audi Q7 reliable?
NHTSA has 21 owner complaints and 3 recall campaigns on record for the 2009 Audi Q7. The most complained-about area is fuel/propulsion system.
Does the 2009 Audi Q7 have open recalls?
3 recall campaigns have been issued, the latest concerning fuel system, gasoline:delivery:fuel pump. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.