2024 Audi Q4 E-Tron: problems, recalls and reliability
3 recalls and 21 owner complaints on record; most reports concern electrical system; the 2022 model year looks more trouble-free.
Data updated weekly · 1 new complaint in the last 90 days · latest recall Feb 2025
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 21 owner complaints filed with NHTSA for this exact model year.
“I was stopped in line at a drive through. The car started rolling (electric cars should not do that) so I tapped the brakes. The car started accelerating and I started braking hard and the car just sped up. Auto braking and collision warning did not kick in. The car slammed into the car parked in front of me and drove it forward about 10 feet. The driver has soft tissue injuries as do I. In the past, it has also lost acceleration while driving did not respond to the gas pedal. I frequently get warnings that the safety features are temporarily not working.”Owner report · Electrical System,Forward Collision Avoidance · Nov 2025
“Car had electrical malfunction warning please contact costumer support and car died and zero damage to the body or the car. But the side air bags faulty went off. This car had a prior recall on file for same issues of car dying off and clerical problems. I got this car in September 2025 and had issue with it within the second month of having this car. I was not told there was a prior recall at all.”Owner report · Electrical System,Air Bags · Oct 2025
“Our Audi has 13k miles. We noticed large chunks of rubber pulling away on the treads with pieces large enough to put our finger into. The dealer says they have seen this problem before with this tire”Owner report · Tires · Oct 2025
Show 7 more owner reports
“When vehicle is energized and in Neutral "gear" the vehicle makes no sound. I understand that federal safety standards indicate that when in this status, the vehicle should generate a sound so pedestrians can hear it. The vehicle does NOT generate a Vehicle Sound malfunction alert when this occurs (and it should). This condition is reproducible all the time. The service manager at Audi Dallas witnessed this condition and verified that it also occurred on a similar vehicle he had on the lot. I called NHTSA several months ago to report this, but I cannot find a record of it online so am repeating the report. If you do have a record of it, this is a redundant report.”Owner report · Unknown Or Other · Jul 2025
“The contact owns a 2024 Audi Q4 E-Tron. The contact stated that while operating the vehicle in drive and reverse, the audible sound to alert pedestrians that the vehicle was in motion was intermittently inaudible. The contact stated that the sound was inoperable while the vehicle was in reverse, creating a back over hazard for pedestrians. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 1,100.”Owner report · Back Over Prevention · May 2025
“The contact owns a 2024 Audi Q4 E-Tron. The contact received notification of NHTSA Campaign Number: 25V125000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.”Owner report · Electrical System · Apr 2025
“The contact owns a 2024 Audi Q4 E-Tron. The contact stated while driving at various speeds, the message "Vehicle Sound Malfunction! Pedestrian Cannot Hear Vehicle. Please Contact Service" was displayed. The contact stated that the failure recurred intermittently. The vehicle was taken to the dealer, where it was diagnosed. The dealer informed the contact that the electric vehicle sound alert system was malfunctioning. The dealer informed the contact that the manufacturer's solution for the failure was pending. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 600.”Owner report · Electrical System,Forward Collision Avoidance · Oct 2024
“The contact owns a 2024 AUDI Q4 50 E-Tron. The contact stated while driving at an undisclosed speed, the vehicle unexpectedly dialed emergency roadside assistance. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the SOS system control module. The contact was informed that a software update was required; however, the software update was not yet available. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 65.”Owner report · Electrical System · Aug 2024
“have signed a lease on an Audi Q4 S line prestige and picked it up Saturday [XXX] afternoon, leaving the dealership the car had a yellow warning light, I texted sales team who said it’s ok. On the drive home (Oakland to West SJ), while driving on [XXX] (about 30 min in) the driver door opened while driving, I had to stop on side of freeway and close the door. 5 min later I got home, by then battery warning was red I stopped in my driveway and called dealership who asked me to drive car to service in Steven’s creek, however the car refused to go into gear and just stopped. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)”Owner report · Electrical System · Jun 2024
“The contact owns a 2024 Audi Q4 E-Tron. The contact stated that the vehicle had experienced several electrical failures and would not immediately start on several occasions. The vehicle was taken to the dealer who performed software updates but the failures continued to occur. Later, while driving the vehicle had randomly shut off. The vehicle was towed to the dealer but the cause of the failures was not yet determined. The manufacturer was notified of the failures. The failure mileage was 200.”Owner report · Electrical System · May 2024
When filing, owners marked a crash in 2 of these complaints and injuries in 2 - self-reported to NHTSA, not verified accident statistics.
Recalls - 3 campaigns
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 Q4 E-TRON and Q4 E-TRON Sportback vehicles. The incorrect headlight control module software may have been installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Remedy: Dealers will update the headlight control module with a new data set, free of charge. Owner notification letters were mailed June 6, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 941L.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 AUDI Q4 E-Tron SUV, AUDI Q4 E-Tron Sportback, and 2024 ID.4 vehicles. The on-board charger (OCDC) may fail and stop charging the 12-volt battery, which can result in a loss of drive power.
Remedy: Dealers will replace the OCDC, free of charge. Owner notification letters were mailed on May 20, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93CJ. Audi's number for this recall is 93FR.
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
Remedy: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
How other years compare
Check your exact Q4 E-Tron by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2024 Audi Q4 E-Tron reliable?
NHTSA has 21 owner complaints and 3 recall campaigns on record for the 2024 Audi Q4 E-Tron. The most complained-about area is electrical system.
Does the 2024 Audi Q4 E-Tron have open recalls?
3 recall campaigns have been issued, the latest concerning exterior lighting:lighting control module:software. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.