2020 Audi Q3: problems, recalls and reliability
2 recalls and 64 owner complaints on record; the weakest area is electrical system (25% of complaints); the 2018 and 2019 and 2021 model years look more trouble-free.
Data updated weekly · 1 new complaint in the last 90 days · latest recall Dec 2020
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 64 owner complaints filed with NHTSA for this exact model year.
“The sunroof leaked during rain causing both known and unknown damage to electrical components in the overhead panel. Lights came on and went off intermittently.”Owner report · Unknown Or Other · Aug 2026
“Rear hatch randomly operable / inoperable. "Reset" computer without success. Dangerous situation as anything inside hatch is not not accessible. Was told by Audi that the entire rear hatch latch system needs replacement and this is "a common issue"...”Owner report · Electrical System · Aug 2025
“Water/rain leaking through sunroof/light electrical panel replaced by Audi dealer once before, now it is leaking once again. Bringing it back to Audi to see why this keeps happening after I was told it would not happen after it was replaced.”Owner report · Unknown Or Other · Jul 2025
Show 7 more owner reports
“The sunroof in the Audi Q3 leaks and the water drops from the ceiling INTO the cabin. Water also comes through the passenger side panel and drips onto the floor causing flooding of the floorboards. This is a KNOWN issue and Audi has released a TSB (technical service bulletin) to attempt to fix these, but it's just a band aid. It keeps coming back over and over. Water intrudes into the center lights and they flicker and short out. Water drips from these lights into the center gearshift area and it is an extreme safety hazard. PLEASE force Audi to fix this and make it right with their customers. THIS IS A SAFETY ISSUE AND SHOULD BE A FULL RECALL”Owner report · Exterior Lighting · May 2025
“We purchased a 2020 Audi Q3 (36000 miles) from Carvana on December 5, 2024, and it was reported as having no past accidents. It was stolen on January 7. It was recovered on January 20 after the thieves crashed it into a telephone pole. The car sustained significant damage and there is evidence of blood on the interior. We have no idea the extent of any injuries because the thieves fled the scene. Our concern is that when we inspected the vehicle, we noticed that the airbags did not deploy.”Owner report · Air Bags · Jan 2025
“There is a large flaw on these vehicles. The sunroof framing becomes damaged. This creates an issue of water leaking in the interior. It causes an electrical issue as well as creates a distracted driving environment. I was driving when this happened and I had to start controlling the water leaking from the roof of my vehicle. This is a large safety issue that Audi knows about and even has a technical documentation to repair this issue.”Owner report · Electrical System · Apr 2024
“Child safety locks turn on and after a point it shut off.I turn in the problem to the dealer but the problem didn't get fix.what I understand Audi is the deal take my vehicle and have it sitting in there lot and don't fix my problem and I would have to take the vehicle 2 to 3 more times with the same problem not getting problems resolved then when I get upset and I complain then I get videos that they are working on my vehicle.”Owner report · Unknown Or Other · Sep 2023
“I was driving on a highway at 65 miles per hour, it was a rental car and the car automatically short stopped by itself and i was unable to move it. the dashboard lights looked like they were blinking and then my car was hit from behind”Owner report · Electrical System · Jun 2023
“It rained pretty heavy last night, and driving to work this morning, the interior lamp lights started turning on by themselves. After a few more minutes of driving, water was pouring out of the roof where the lights are. The water dripped straight down onto all of the electrical parts, USB ports and buttons for auto/on off, park assist, etc. There is an obvious leak coming from the sunroof, and a lot of electrical components involved.”Owner report · Structure · Jun 2023
“The panel near the sunroof control buttons and lights has a leak. It leaks water everytime it rains or during a car wash. My safety and other safety are put at risk because this water leak is coming out of my lights and other electrical cords from above. This is a potential fire hazard. This problem has been reported by others but no recall has formed for this major issue. There are no warnings or messages appear for a warning, it just occurs.”Owner report · Electrical System · May 2023
When filing, owners marked a crash in 2 of these complaints and injuries in 0 - self-reported to NHTSA, not verified accident statistics.
Recalls - 2 campaigns
Volkswagen Group of America, Inc. (Audi) is recalling one 2020 Audi Q3 vehicle. The driver's seat frame may have incorrectly been bolted to the seat rail.
Remedy: Audi will notify owners, and dealers will inspect the bolt connection and, as necessary, replace the seat structure, free of charge. The recall began November 10, 2020. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 72L4.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Audi Q3 vehicles. The brake pedal plate can bend or detach under the pressure applied during sudden stopping.
Remedy: Audi will notify owners, and dealers will inspect the weld between the brake pedal and the brake pedal plate and, as necessary, replace the entire brake pedal, free of charge. The recall began January 12, 2021. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 46i7.
How other years compare
Check your exact Q3 by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2020 Audi Q3 reliable?
NHTSA has 64 owner complaints and 2 recall campaigns on record for the 2020 Audi Q3. The most complained-about area is electrical system (25% of complaints).
At what mileage do 2020 Audi Q3 problems usually appear?
Half of the complaints that mention mileage were filed at 3,300 miles or less.
Does the 2020 Audi Q3 have open recalls?
2 recall campaigns have been issued, the latest concerning seats:critical fasteners. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.