NHTSA recall 25V-297 (25V297000)
electrical system recall reported May 8, 2025 - about 778 vehicles affected.
- NHTSA campaign number
- 25V297000
- Also written as
- 25V-297
- Manufacturer number
- 36C
- Reported
- May 8, 2025
- Vehicles affected
- ~778
- Component
- electrical system
What is being recalled
Chrysler (FCA US, LLC) is recalling certain Ram 2500 and Ram 3500 vehicles equipped with a 3.5" cluster and column shifter. A software error may cause the gear selection display to be inaccurate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Why it is dangerous
An inaccurate gear selection display may mislead the driver as to what gear is actually selected, leading to unexpected vehicle movement and increasing the risk of a crash.
The fix (free at any franchised dealer)
Dealers will update the cluster software, free of charge. Owner notification letters were mailed May 22, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 36C.
Recall repairs are always free, regardless of vehicle age or where you bought the car. Quote the campaign number 25V-297 when calling a dealer.
Affected 2 models
Each year links to that car's full history: every recall, owner complaints and common problems.
Source: NHTSA recall campaign data (public domain), refreshed weekly. See also the latest recall campaigns.