NHTSA recall 24V-862 (24V862000)
power train recall reported November 15, 2024.
- NHTSA campaign number
- 24V862000
- Also written as
- 24V-862
- Reported
- November 15, 2024
- Component
- power train
What is being recalled
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 GLC 300 4MATIC, and S 580 4MATIC vehicles. The bolts that secure the rear axle differential to the rear axle carrier may come loose, which can result in a separation of the drive shaft from the rear axle differential.
Why it is dangerous
Driveshaft separation can cause a loss of drive power, increasing the risk of a crash.
The fix (free at any franchised dealer)
Dealers will repair the rear axle differential bolt connection as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024120005.
Recall repairs are always free, regardless of vehicle age or where you bought the car. Quote the campaign number 24V-862 when calling a dealer.
Affected 2 models
Each year links to that car's full history: every recall, owner complaints and common problems.
Source: NHTSA recall campaign data (public domain), refreshed weekly. See also the latest recall campaigns.