NHTSA recall 24V-688 (24V688000)
parking brake recall reported September 13, 2024 - about 2,025 vehicles affected.
- NHTSA campaign number
- 24V688000
- Also written as
- 24V-688
- Reported
- September 13, 2024
- Vehicles affected
- ~2,025
- Component
- parking brake
What is being recalled
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 CLE 300 Convertible, CLE 300 Coupe, CLE 450 Convertible, CLE 450 Coupe, E 350, E 450 Station Wagon, E 450, and AMG CLE 53 Coupe vehicles. A software error in the MBUX multimedia system may deactivate certain vehicle systems, including the cross-traffic alert that applies the brakes automatically in certain driving situations.
Why it is dangerous
An automatic emergency braking system that does not function as intended can increase the risk of a crash.
The fix (free at any franchised dealer)
Dealers will update the MBUX multimedia system software and parking control unit settings, free of charge. Owner notification letters were mailed November 1, 2024. This is a phased recall, phase 1 owner letters will be mailed November 12, 2024, November 1, 2024, and January 14, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.
Recall repairs are always free, regardless of vehicle age or where you bought the car. Quote the campaign number 24V-688 when calling a dealer.
Affected 1 model
Each year links to that car's full history: every recall, owner complaints and common problems.
Source: NHTSA recall campaign data (public domain), refreshed weekly. See also the latest recall campaigns.