NHTSA recall 23V-687 (23V687000)
electrical system recall reported October 13, 2023 - about 34,762 vehicles affected.
- NHTSA campaign number
- 23V687000
- Also written as
- 23V-687
- Manufacturer number
- 23S56
- Reported
- October 13, 2023
- Vehicles affected
- ~34,762
- Component
- electrical system
What is being recalled
Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles equipped with an extended range battery. The high voltage battery main contactors may overheat.
Why it is dangerous
An overheated high voltage battery contactor can result in a loss of drive power, increasing the risk of a crash.
The fix (free at any franchised dealer)
Dealers will replace the high voltage battery junction box, free of charge. Owner notification letters were mailed December 29, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S56. Vehicles included in this recall that were previously repaired under recall 22V-412 will need to have the new remedy completed.
Recall repairs are always free, regardless of vehicle age or where you bought the car. Quote the campaign number 23V-687 when calling a dealer.
Affected 1 model
Each year links to that car's full history: every recall, owner complaints and common problems.
Source: NHTSA recall campaign data (public domain), refreshed weekly. See also the latest recall campaigns.