NHTSA recall 23V-654 (23V654000)
back over prevention recall reported September 28, 2023 - about 272,911 vehicles affected.
- NHTSA campaign number
- 23V654000
- Also written as
- 23V-654
- Manufacturer number
- 97A
- Reported
- September 28, 2023
- Vehicles affected
- ~272,911
- Component
- back over prevention
What is being recalled
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Why it is dangerous
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
The fix (free at any franchised dealer)
Dealers will update the radio software, free of charge. Owner notification letters were mailed October 24, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 97A.
Recall repairs are always free, regardless of vehicle age or where you bought the car. Quote the campaign number 23V-654 when calling a dealer.
Affected 3 models
Each year links to that car's full history: every recall, owner complaints and common problems.
Source: NHTSA recall campaign data (public domain), refreshed weekly. See also the latest recall campaigns.