NHTSA recall 23V-188 (23V188000)
electrical system recall reported March 22, 2023 - about 393 vehicles affected.
- NHTSA campaign number
- 23V188000
- Also written as
- 23V-188
- Manufacturer number
- R10225
- Reported
- March 22, 2023
- Vehicles affected
- ~393
- Component
- electrical system
What is being recalled
Volvo Car USA, LLC (Volvo Car) is recalling certain 2023 S60, V60CC, XC60, XC90, XC40, and C40 vehicles. A diagnostic trouble code (DTC) may be falsely detected for the emergency call system (e-call) and display "e-Call Service Required" in the driver information module (DIM).
Why it is dangerous
The false warning message could prevent the detection of an actual e-call system failure, which could delay an emergency response during a crash, increasing the risk of injury.
The fix (free at any franchised dealer)
Dealers will update the telematics and connectivity antenna module (TCAM) software, free of charge. Owner notification letters are expected to be mailed May 16, 2023. Owners may contact Volvo Car's customer service 1-800-458-1552. Volvo Car's number for this recall is R10225.
Recall repairs are always free, regardless of vehicle age or where you bought the car. Quote the campaign number 23V-188 when calling a dealer.
Affected 5 models
Each year links to that car's full history: every recall, owner complaints and common problems.
Source: NHTSA recall campaign data (public domain), refreshed weekly. See also the latest recall campaigns.