Carlexica

NHTSA recall 22V-189 (22V189000)

steering recall reported March 25, 2022 - about 8,396 vehicles affected.

NHTSA campaign number
22V189000
Also written as
22V-189
Manufacturer number
2022040010
Reported
March 25, 2022
Vehicles affected
~8,396
Component
steering

What is being recalled

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 C-Class, E-Class, S-Class, SL, EClass Coupe/Convertible, CLS, AMG GT 4-doors Coupe, and EQS vehicles with a heated leather steering wheel. Due to a software error in the hand detection control unit, the hands-off detection might not detect when the driver's hands are away from the steering wheel when using the Active Distance Assist DISTRONIC system.

Why it is dangerous

Deactivated hands-off detection will prevent DISTRONIC system features from functioning, including warnings to grab the steering wheel and calling first responders as part of the Active Emergency Stop Assist, which can increase the risk of a crash or injury.

The fix (free at any franchised dealer)

Dealers will update the hand detection control unit software for the DISTRONIC system, free of charge. Owner notification letters were mailed May 6, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040010.

Recall repairs are always free, regardless of vehicle age or where you bought the car. Quote the campaign number 22V-189 when calling a dealer.

Affected 5 models

Mercedes-Benz AMG CLS53 - 2021
Mercedes-Benz AMG E53 - 2021, 2022
Mercedes-Benz AMG GT43 - 2022
Mercedes-Benz C 300 - 2022
Mercedes-Benz E 350 - 2021, 2022

Each year links to that car's full history: every recall, owner complaints and common problems.

Is YOUR car included? A campaign rarely covers every single vehicle of a model year. Check your exact car by its 17-character VIN with the free VIN decoder and recall check.

Source: NHTSA recall campaign data (public domain), refreshed weekly. See also the latest recall campaigns.