Carlexica

NHTSA recall 21V-972 (21V972000)

electrical system recall reported December 15, 2021 - about 48,400 vehicles affected.

NHTSA campaign number
21V972000
Also written as
21V-972
Manufacturer number
VS3PA27 ERI/ERO
Reported
December 15, 2021
Vehicles affected
~48,400
Component
electrical system

What is being recalled

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. A software error in the park lock system may allow the vehicle to move after the gear selector has been placed in the Park 'P' position without the parking brake applied.

Why it is dangerous

Unintentional vehicle movement can increase the risk of a crash.

The fix (free at any franchised dealer)

Dealers will update the electronic stability program control unit software, free of charge. Owner notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PA27 ERI/ERO.

Recall repairs are always free, regardless of vehicle age or where you bought the car. Quote the campaign number 21V-972 when calling a dealer.

Affected 4 models

Mercedes-Benz Sprinter 1500 - 2019, 2020
Mercedes-Benz Sprinter 2500 - 2019, 2020
Mercedes-Benz Sprinter 3500 - 2019, 2020
Mercedes-Benz Sprinter 4500 - 2019, 2020

Each year links to that car's full history: every recall, owner complaints and common problems.

Is YOUR car included? A campaign rarely covers every single vehicle of a model year. Check your exact car by its 17-character VIN with the free VIN decoder and recall check.

Source: NHTSA recall campaign data (public domain), refreshed weekly. See also the latest recall campaigns.