NHTSA recall 21V-955 (21V955000)
power train recall reported December 9, 2021 - about 198,255 vehicles affected.
- NHTSA campaign number
- 21V955000
- Also written as
- 21V-955
- Manufacturer number
- WRK-21
- Reported
- December 9, 2021
- Vehicles affected
- ~198,255
- Component
- power train
What is being recalled
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Why it is dangerous
An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
The fix (free at any franchised dealer)
Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.
Recall repairs are always free, regardless of vehicle age or where you bought the car. Quote the campaign number 21V-955 when calling a dealer.
Affected 3 models
Each year links to that car's full history: every recall, owner complaints and common problems.
Source: NHTSA recall campaign data (public domain), refreshed weekly. See also the latest recall campaigns.