NHTSA recall 21V-934 (21V934000)
structure recall reported December 1, 2021 - about 30 vehicles affected.
- NHTSA campaign number
- 21V934000
- Also written as
- 21V-934
- Manufacturer number
- VS3HECKTRI
- Reported
- December 1, 2021
- Vehicles affected
- ~30
- Component
- structure
What is being recalled
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter vehicles. The spring-loaded rear step bolt fasteners were not properly tightened.
Why it is dangerous
Loose bolt fasteners may allow the rear step to separate from the vehicle, becoming a road hazard and increasing the risk of a crash.
The fix (free at any franchised dealer)
Dealers will tighten the bolt fasteners and replace the console and attaching hardware, free of charge. Owners notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HECKTRI.
Recall repairs are always free, regardless of vehicle age or where you bought the car. Quote the campaign number 21V-934 when calling a dealer.
Affected 4 models
Each year links to that car's full history: every recall, owner complaints and common problems.
Source: NHTSA recall campaign data (public domain), refreshed weekly. See also the latest recall campaigns.