NHTSA recall 21V-746 (21V746000)
suspension recall reported September 22, 2021 - about 150,723 vehicles affected.
- NHTSA campaign number
- 21V746000
- Also written as
- 21V-746
- Manufacturer number
- 21S43
- Reported
- September 22, 2021
- Vehicles affected
- ~150,723
- Component
- suspension
What is being recalled
Ford Motor Company (Ford) is recalling certain 2011-2013 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. These vehicles may be equipped with a cross-axis ball joint (CABJ) replacement part that could seize, and result in a fracture of the outboard section of the rear suspension toe link.
Why it is dangerous
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
The fix (free at any franchised dealer)
Dealer will inspect for the presence of a CABJ. If a CABJ of any design is found, the dealer will inspect the tightness of the CABJ, and replace the CABJ, knuckle, and/or toe link as necessary, free of charge. Interim notification letters were mailed November 10, 2021. Owner notification letters were mailed on March 17, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S43.
Recall repairs are always free, regardless of vehicle age or where you bought the car. Quote the campaign number 21V-746 when calling a dealer.
Affected 1 model
Each year links to that car's full history: every recall, owner complaints and common problems.
Source: NHTSA recall campaign data (public domain), refreshed weekly. See also the latest recall campaigns.