NHTSA recall 21V-360 (21V360000)

What is being recalled

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter vehicles equipped with the camper upfit option. The Electronic Stability Control (ESP) software was not updated for vehicles with a higher center of gravity.

Why it is dangerous

The ESP may not respond as intended during certain driving scenarios, increasing the risk of a crash.

The fix (free at any franchised dealer)

Dealers will update the software, free of charge. Owner notification letters were mailed on July 2, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HOLAPLI.

Recall repairs are always free, regardless of vehicle age or where you bought the car. Quote the campaign number 21V-360 when calling a dealer.

Affected 2 models

Each year links to that car's full history: every recall, owner complaints and common problems.