NHTSA recall 21V-288 (21V288000)
equipment recall reported April 23, 2021 - about 6,331 vehicles affected.
- NHTSA campaign number
- 21V288000
- Also written as
- 21V-288
- Manufacturer number
- 2021040024
- Reported
- April 23, 2021
- Vehicles affected
- ~6,331
- Component
- equipment
What is being recalled
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 AMG GLE 53, 2020 GLE350, GLE450, GLE580, GLS450, and GLS580 vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.
Why it is dangerous
Water intrusion into the driver and passenger side foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled and the doors may not unlock, increasing the risk of injury. Also, the engine may not start or may enter a limp-home mode, increasing the risk of a crash.
The fix (free at any franchised dealer)
Dealers will inspect and correct the air conditioner drain hoses, as necessary, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021040024.
Recall repairs are always free, regardless of vehicle age or where you bought the car. Quote the campaign number 21V-288 when calling a dealer.
Affected 1 model
Each year links to that car's full history: every recall, owner complaints and common problems.
Source: NHTSA recall campaign data (public domain), refreshed weekly. See also the latest recall campaigns.