NHTSA recall 21V-077 (21V077000)
back over prevention recall reported February 17, 2021 - about 198 vehicles affected.
- NHTSA campaign number
- 21V077000
- Also written as
- 21V-077
- Manufacturer number
- VS3RUECON
- Reported
- February 17, 2021
- Vehicles affected
- ~198
- Component
- back over prevention
What is being recalled
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with the multimedia system "Connect 5" and a rearview camera. The rearview image may not display within 2 seconds from the start of the backing event. In addition, the rearview image may be obscured or covered by the visual display of the Emergency Call (eCall) pop-up window if the eCall system is activated while the reverse gear is engaged. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Why it is dangerous
A delayed or obstructed rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
The fix (free at any franchised dealer)
DVUSA will notify owners, and dealers will perform a software update on the vehicles, free of charge. The recall began March 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RUECON.
Recall repairs are always free, regardless of vehicle age or where you bought the car. Quote the campaign number 21V-077 when calling a dealer.
Affected 4 models
Each year links to that car's full history: every recall, owner complaints and common problems.
Source: NHTSA recall campaign data (public domain), refreshed weekly. See also the latest recall campaigns.