NHTSA recall 20V-798 (20V798000)
electrical system recall reported December 17, 2020 - about 27,838 vehicles affected.
- NHTSA campaign number
- 20V798000
- Also written as
- 20V-798
- Manufacturer number
- K9E
- Reported
- December 17, 2020
- Vehicles affected
- ~27,838
- Component
- electrical system
What is being recalled
Honda (American Honda Motor Co.) is recalling certain 2020 CR-V Hybrid, Accord Hybrid, and 2020-2021 Insight vehicles. The DC-DC converter may shut down and prevent the 12-volt battery from recharging, possibly resulting in a loss of drive power.
Why it is dangerous
A loss of drive power can increase the risk of a crash.
The fix (free at any franchised dealer)
Honda will notify owners, and dealers will update the power converter unit (PCU) software, free of charge. The recall began February 12, 2021. Owners can contact Honda customer service at 1-888-234-2138. Honda's number for this recall is K9E.
Recall repairs are always free, regardless of vehicle age or where you bought the car. Quote the campaign number 20V-798 when calling a dealer.
Affected 5 models
Each year links to that car's full history: every recall, owner complaints and common problems.
Source: NHTSA recall campaign data (public domain), refreshed weekly. See also the latest recall campaigns.