NHTSA recall 20V-766 (20V766000)
back over prevention recall reported December 10, 2020 - about 7,741 vehicles affected.
- NHTSA campaign number
- 20V766000
- Also written as
- 20V-766
- Manufacturer number
- WRH-20
- Reported
- December 10, 2020
- Vehicles affected
- ~7,741
- Component
- back over prevention
What is being recalled
Subaru of America, Inc. (Subaru) is recalling certain 2020 Legacy and Outback vehicles equipped with "high" grade and "mid" grade multimedia navigation. The August 2020 over-the-air software update may have timed out without completing the installation, corrupting the data, and causing the rearview display to shutoff intermittently. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Why it is dangerous
The intermittent loss of the rearview image reduces the driver's visibility and increases the risk of crash.
The fix (free at any franchised dealer)
Subaru will notify owners, and dealers will reprogram the software and, if necessary, replace the Cockpit Control Module, free of charge. The recall began January 22, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRH-20.
Recall repairs are always free, regardless of vehicle age or where you bought the car. Quote the campaign number 20V-766 when calling a dealer.
Affected 2 models
Each year links to that car's full history: every recall, owner complaints and common problems.
Source: NHTSA recall campaign data (public domain), refreshed weekly. See also the latest recall campaigns.