NHTSA recall 20V-764 (20V764000)
suspension recall reported December 21, 2020 - about 220,006 vehicles affected.
- NHTSA campaign number
- 20V764000
- Also written as
- 20V-764
- Manufacturer number
- N202308930
- Reported
- December 21, 2020
- Vehicles affected
- ~220,006
- Component
- suspension
What is being recalled
General Motors, LLC (GM) is recalling certain 2012-2013 Buick Regal, 2013 Chevrolet Malibu, and 2010-2013 Buick Lacrosse vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. These vehicles may have rear toe links that received excessive electrocoating (e-coat) corrosion protection, which could cause the e-coat to become brittle and break away when contacted by road debris. Over time, the e-coat may chip away, exposing the metal toe link and making it more susceptible to corrosion. Corrosion may eventually cause the toe link to thin and ultimately to fracture.
Why it is dangerous
A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.
The fix (free at any franchised dealer)
GM will notify owners, and dealers will replace the rear suspension toe links and adjuster fasteners free of charge. Parts are not currently available. Owners were mailed an interim notification on January 27, 2021, and April 15, 2021. A third notification was mailed on August 19, 201. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202308930.
Recall repairs are always free, regardless of vehicle age or where you bought the car. Quote the campaign number 20V-764 when calling a dealer.
Affected 3 models
Each year links to that car's full history: every recall, owner complaints and common problems.
Source: NHTSA recall campaign data (public domain), refreshed weekly. See also the latest recall campaigns.