NHTSA recall 20V-712 (20V712000)
steering recall reported November 17, 2020 - about 776 vehicles affected.
NHTSA marks this campaign DO NOT DRIVE.
Stop driving the vehicle until the recall repair is done. Contact your dealer immediately; the repair is free.
- NHTSA campaign number
- 20V712000
- Also written as
- 20V-712
- Manufacturer number
- 40Q6
- Reported
- November 17, 2020
- Vehicles affected
- ~776
- Component
- steering
What is being recalled
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. One or both steering knuckles may have been damaged during production.
Why it is dangerous
A damaged steering knuckle can fail, causing a loss of steering, thereby increasing the risk of a crash.
The fix (free at any franchised dealer)
Volkswagen has notified owners, and dealers will inspect and, as necessary, replace the steering knuckle, free of charge. The recall began November 19, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40Q6. Note: Owners are advised to DO NOT DRIVE the vehicle until the vehicle has been inspected and repaired if necessary.
Recall repairs are always free, regardless of vehicle age or where you bought the car. Quote the campaign number 20V-712 when calling a dealer.
Affected 2 models
Each year links to that car's full history: every recall, owner complaints and common problems.
Source: NHTSA recall campaign data (public domain), refreshed weekly. See also the latest recall campaigns.