NHTSA recall 20V-396 (20V396000)
steering recall reported July 7, 2020 - about 925,239 vehicles affected.
- NHTSA campaign number
- 20V396000
- Also written as
- 20V-396
- Manufacturer number
- W09
- Reported
- July 7, 2020
- Vehicles affected
- ~925,239
- Component
- steering
What is being recalled
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Why it is dangerous
Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
The fix (free at any franchised dealer)
Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Recall repairs are always free, regardless of vehicle age or where you bought the car. Quote the campaign number 20V-396 when calling a dealer.
Affected 3 models
Each year links to that car's full history: every recall, owner complaints and common problems.
Source: NHTSA recall campaign data (public domain), refreshed weekly. See also the latest recall campaigns.