NHTSA recall 20V-343 (20V343000)
power train recall reported June 11, 2020 - about 67,248 vehicles affected.
- NHTSA campaign number
- 20V343000
- Also written as
- 20V-343
- Manufacturer number
- W47
- Reported
- June 11, 2020
- Vehicles affected
- ~67,248
- Component
- power train
What is being recalled
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
Why it is dangerous
A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
The fix (free at any franchised dealer)
FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
Recall repairs are always free, regardless of vehicle age or where you bought the car. Quote the campaign number 20V-343 when calling a dealer.
Affected 1 model
Each year links to that car's full history: every recall, owner complaints and common problems.
Source: NHTSA recall campaign data (public domain), refreshed weekly. See also the latest recall campaigns.