Carlexica

NHTSA recall 20V-207 (20V207000)

structure recall reported April 9, 2020 - about 37,580 vehicles affected.

NHTSA campaign number
20V207000
Also written as
20V-207
Manufacturer number
W24, W44
Reported
April 9, 2020
Vehicles affected
~37,580
Component
structure

What is being recalled

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.

Why it is dangerous

A bed step that unexpectedly fails while in use increases the risk of injury to the user.

The fix (free at any franchised dealer)

Chrysler will notify owners, and dealers will replace the bed step support brace, free of charge. The recall began on July 9, 2020 (RAM 2500) and began on October 6, 2020 (Ram 3500). Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are W24 and W44.

Recall repairs are always free, regardless of vehicle age or where you bought the car. Quote the campaign number 20V-207 when calling a dealer.

Affected 2 models

Ram 2500 - 2019, 2020
Ram 3500 - 2019, 2020

Each year links to that car's full history: every recall, owner complaints and common problems.

Is YOUR car included? A campaign rarely covers every single vehicle of a model year. Check your exact car by its 17-character VIN with the free VIN decoder and recall check.

Source: NHTSA recall campaign data (public domain), refreshed weekly. See also the latest recall campaigns.