NHTSA recall 20V-068 (20V068000)
communication recall reported February 7, 2020 - about 239 vehicles affected.
- NHTSA campaign number
- 20V068000
- Also written as
- 20V-068
- Manufacturer number
- 2020030016
- Reported
- February 7, 2020
- Vehicles affected
- ~239
- Component
- communication
What is being recalled
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 C300 Cabrio, C300 Cabrio 4MATIC, C300 Coupe, C43 AMG Cabrio 4MATIC, C43 AMG Coupe 4MATIC, C63S AMG Cabrio, CLS53 AMG 4MATIC, E350, E350 4MATIC, E450 Cabrio, E450 Cabrio 4MATIC, E450 Coupe, E450 Coupe 4MATIC, E450 4MATIC, E53 AMG Cabrio 4MATIC, GLC300 Coupe 4MATIC, GLC300, GLC300 4MATIC, GLC63 AMG Coupe 4MATIC, AMG GT63 4-Door 4MATIC, and AMG GT63S 4-Door 4MATIC vehicles. An electrical circuit inside the Emergency Call System (eCall) communication module may be damaged, potentially relaying an inaccurate vehicle location.
Why it is dangerous
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
The fix (free at any franchised dealer)
MBUSA will notify owners, and dealers will replace the communication module, free of charge. The recall began April 14, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030016.
Recall repairs are always free, regardless of vehicle age or where you bought the car. Quote the campaign number 20V-068 when calling a dealer.
Affected 10 models
Each year links to that car's full history: every recall, owner complaints and common problems.
Source: NHTSA recall campaign data (public domain), refreshed weekly. See also the latest recall campaigns.