NHTSA recall 18V-838 (18V838000)
air bags recall reported November 27, 2018 - about 104,663 vehicles affected.
- NHTSA campaign number
- 18V838000
- Also written as
- 18V-838
- Manufacturer number
- 2018120009
- Reported
- November 27, 2018
- Vehicles affected
- ~104,663
- Component
- air bags
What is being recalled
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 C300 Cabriolet, C300 Coupe, C300 4Matic Cabriolet, C300, C300 4Matic Coupe, C300 4Matic, C43 AMG Cabriolet, C43 AMG Coupe, C63 S AMG Cabriolet, C350e Plug-In Hybrid, C63 AMG Cabriolet, C63 AMG Coupe, C63 S AMG Coupe, C63 AMG, C63 S AMG, 2018-2019 GLC300 4Matic Coupe, GLC300, GLC63 AMG Coupe, GLC300 4Matic, GLC350e Plug-In Hybrid, GLC43 AMG Coupe, GLC43 AMG, GLC63 S AMG Coupe, and GLC63 AMG vehicles equipped with Audio 20 head units and automatic child seat recognition. The status of the passenger side air bag may not display correctly.
Why it is dangerous
If the passenger air bag is incorrectly displayed as 'ON' when it is not, a front seat passenger may be unaware that the air bag will not deploy in the event of a crash, increasing their risk of injury.
The fix (free at any franchised dealer)
MBUSA will notify owners, and dealers will update the audio head unit software, free of charge. The recall began January 3, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018120009.
Recall repairs are always free, regardless of vehicle age or where you bought the car. Quote the campaign number 18V-838 when calling a dealer.
Affected 7 models
Each year links to that car's full history: every recall, owner complaints and common problems.
Source: NHTSA recall campaign data (public domain), refreshed weekly. See also the latest recall campaigns.