NHTSA recall 18V-803 (18V803000)

What is being recalled

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen e-Golf and Golf R vehicles, and Audi A3 Sedan and RS3 vehicles. The rear seat frame head restraint guide sleeves may be incorrectly welded to the seat frame.

Why it is dangerous

If the guide sleeves are incorrectly welded, in the event of a crash, the rear seat head restraints may have reduced stability, increasing the risk of injury.

The fix (free at any franchised dealer)

Volkswagen and Audi will notify their owners, and dealers will inspect the guide sleeves for incorrect welds, replacing the rear seat frame, as necessary, free of charge. The recall began December 28, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 72H8 (VW) and 72H9(Audi).

Recall repairs are always free, regardless of vehicle age or where you bought the car. Quote the campaign number 18V-803 when calling a dealer.

Affected 4 models

Each year links to that car's full history: every recall, owner complaints and common problems.