NHTSA recall 18V-800 (18V800000)
electrical system recall reported November 13, 2018 - about 17,548 vehicles affected.
- NHTSA campaign number
- 18V800000
- Also written as
- 18V-800
- Manufacturer number
- R39917
- Reported
- November 13, 2018
- Vehicles affected
- ~17,548
- Component
- electrical system
What is being recalled
Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event of an emergency.
Why it is dangerous
If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.
The fix (free at any franchised dealer)
Volvo will notify owners, and dealers will correct the software, free of charge. The recall began December 26, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.
Recall repairs are always free, regardless of vehicle age or where you bought the car. Quote the campaign number 18V-800 when calling a dealer.
Affected 8 models
Each year links to that car's full history: every recall, owner complaints and common problems.
Source: NHTSA recall campaign data (public domain), refreshed weekly. See also the latest recall campaigns.