NHTSA recall 15V-415 (15V415000)
structure recall reported June 30, 2015 - about 691,144 vehicles affected.
- NHTSA campaign number
- 15V415000
- Also written as
- 15V-415
- Manufacturer number
- 15240
- Reported
- June 30, 2015
- Vehicles affected
- ~691,144
- Component
- structure
What is being recalled
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Why it is dangerous
If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
The fix (free at any franchised dealer)
GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
Recall repairs are always free, regardless of vehicle age or where you bought the car. Quote the campaign number 15V-415 when calling a dealer.
Affected 4 models
Each year links to that car's full history: every recall, owner complaints and common problems.
Source: NHTSA recall campaign data (public domain), refreshed weekly. See also the latest recall campaigns.