NHTSA recall 15V-171 (15V171000)
structure recall reported March 24, 2015 - about 194,484 vehicles affected.
- NHTSA campaign number
- 15V171000
- Also written as
- 15V-171
- Manufacturer number
- 15S11
- Reported
- March 24, 2015
- Vehicles affected
- ~194,484
- Component
- structure
What is being recalled
Ford Motor Company (Ford) is recalling certain model year 2011-2013 Explorer vehicles. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.
Why it is dangerous
If the interior door handle return spring is unseated, the door may unlatch in the event of a side impact crash, increasing the risk of personal injury.
The fix (free at any franchised dealer)
Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall began on July 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S11.
Recall repairs are always free, regardless of vehicle age or where you bought the car. Quote the campaign number 15V-171 when calling a dealer.
Affected 1 model
Each year links to that car's full history: every recall, owner complaints and common problems.
Source: NHTSA recall campaign data (public domain), refreshed weekly. See also the latest recall campaigns.