NHTSA recall 13V-588 (13V588000)

What is being recalled

Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014 Infiniti Q50 vehicles equipped with Direct Adaptive Steering. The affected vehicles received a power steering software version that, should the engine compartment reach freezing temperatures, the power steering software may disable the electric steering system and also may delay the engagement of the mechanical steering backup system.

Why it is dangerous

The disablement of the steering systems could result in a loss of steering, increasing the risk of a crash.

The fix (free at any franchised dealer)

Nissan notified owners and arranged to have vehicles towed to the nearest Infiniti retailer. Customers were instructed not to drive their vehicles until they were repaired. Infiniti retailers provided affected customers with loaner vehicles, while the software update remedy was applied. These services were provided at no cost to the customer. Owners may contact Infiniti at 1-800-662-6200.

Recall repairs are always free, regardless of vehicle age or where you bought the car. Quote the campaign number 13V-588 when calling a dealer.

Affected 1 model

Each year links to that car's full history: every recall, owner complaints and common problems.