NHTSA recall 13V-475 (13V475000)
equipment recall reported October 17, 2013 - about 23,000 vehicles affected.
- NHTSA campaign number
- 13V475000
- Also written as
- 13V-475
- Manufacturer number
- 13C07
- Reported
- October 17, 2013
- Vehicles affected
- ~23,000
- Component
- equipment
What is being recalled
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Focus Electric vehicles and 2013 C-Max vehicles equipped with the Intelligent Access Push Button Start System. In the affected vehicles, there is no audible chime when the vehicle is operational and the driver's door is opened. Thus, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."
Why it is dangerous
Without an audible door chime, a vehicle owner may open the door and exit the vehicle without being reminded that the vehicle is still operational, leaving the vehicle susceptible to theft.
The fix (free at any franchised dealer)
Ford will notify owners, and dealers will update the software for the door chime, free of charge. The recall began on October 30, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C07.
Recall repairs are always free, regardless of vehicle age or where you bought the car. Quote the campaign number 13V-475 when calling a dealer.
Affected 1 model
Each year links to that car's full history: every recall, owner complaints and common problems.
Source: NHTSA recall campaign data (public domain), refreshed weekly. See also the latest recall campaigns.