2017 Toyota Prius Prime: problems, recalls and reliability

“Jbl touchscreen 11.6 on Prius prime plugin 2017 has capacitive buttons like FM AM SPEAKER/Audio, and resistive buttons like Volume and Sufio not registering a finger touch or pressure. All other icons on touchscreen work and respond. Bluetooth works but no sound when a text message is read from my iPhone. Started when heat index was 107 on June 23. With climate change I am concerned that EV and PHEV touchscreens may need to be recalled to prevent this kind of failure. Mechanic said it WAS NOT FUSES OR BATTERY, and AICHATGBT proffered a software glitch or a neede update”Owner report · Electrical System · Jun 2024

“Each time I use the USB port behind the cup holders, my vehicle's electrical system goes through a power-down cycle. This has happened several times over the years while I was driving. I no longer use that particular USB port for safety reasons. I reported this to my Toyota dealer, but they could not replicate the problem while I was there, so nothing was ever done. My younger son was driving the car and nearly had a wreck when the electrical system power-cycled while he was driving. He has been instructed to not use the USB ports.”Owner report · Electrical System · Dec 2023

“My 2017 Toyota Prius Prime has experienced a second windshield crack perhaps hit by a small object, which I didn't notice at all. The crack is a "L" shape, about 15 in at each direction. The firs Windshield crack was happened about a year ago. Toyota dealer replaced it with an original Toyota Windshield. I believe this particular Windshield type isn't strong enough to withstand a small stone hitting it. As I didn't notice any loud popping sound during driving”Owner report · Visibility/Wiper · Sep 2023

“Driver side electric Seat rail malfunction after I was hit from the rear end collision. The seat electric adjustment became inoperable. The seat rail has a small gear in the electric seat that got destroyed during the rear end collision. Is the seat designed for damping, if so why does the driver side electric seat become inoperable?”Owner report · Seats · Apr 2023

“I had to avoid an oncoming driver who lost control in a flash storm and ended up colliding with a telephone pole head on going 60mph. No safety devices activated at all, and Toyota refuses to admit it's a problem.”Owner report · Seat Belts · Mar 2023

“I was driving in behind several cars on a city street about 30 mph. The cars ahead slowed quickly. The automatic braking system came on suddenly and completely and applied the brakes on its own with no warning red flash. It locked the brakes and the wheels skidded on the pavement I had no control over this at all I tried tapping lightly to stop the skid. I was about 10-12 feet away from the vehicle ahead of me when the car stopped. I did have some additional stopping room but had no control over the braking system at all if I had been on wet pavement the skidding and "hopping" would have been worse.”Owner report · Unknown Or Other · Nov 2021

“This vehicle rear ended another vehicle in peak hour stop and go traffic. The estimated speed at the time of impact was 10-15 MPH. There was exensive front end damage to the vehicle. The air bags did not deploy. Unclear if the AEB engaged but the driver actively tried braking but not successful in avoiding the collision.”Owner report · Forward Collision Avoidance · Aug 2021