2010 Mercury Milan Hybrid: problems, recalls and reliability
0 recalls and 59 owner complaints on record; the weakest area is steering (25% of complaints).
Data updated weekly
0
recalls
59
owner complaints
1
fire reports
76,680
typical failure mileage, mi
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
No recall campaignsWeak spot: steering (25%)1 fire report
Common problems
Computed from 59 owner complaints filed with NHTSA for this exact model year.
Steering (steering wheel, rack, power assist)25% · 15 complaints
Air Bags (airbags and crash sensors)14% · 8 complaints
Electrical System (battery, wiring, electronics)10% · 6 complaints
Power Train (transmission, axles, driveline)8% · 5 complaints
Fuel/Propulsion System (fuel pump, tank, lines)8% · 5 complaints
Exterior Lighting (headlights, taillights)7% · 4 complaints
“The contact owns a 2010 Mercury Milan Hybrid. The contact stated while driving at approximately 35 MPH, the brake pedal was depressed to the floorboard and failed to operate as designed. The contact activated the parking brake and continually pumped the brake pedal, and the vehicle was able to come to a stop. Several unknown warning lights were illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The contact stated that the failure was related to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The failure mileage was approximately 156,000.”Owner report · Service Brakes, Hydraulic · Aug 2023
“The contact owns a 2010 Mercury Milan Hybrid. The contact stated while driving 30 MPH, the contact depressed the brake pedal and the vehicle failed to immediately respond. The contact stated that the ABS warning light was illuminated. The vehicle was towed to a local mechanic and upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, the VIN was not included. The manufacturer was informed of the failure and confirmed that the VIN was not included in the recall. The failure mileage was approximately 114,000.”Owner report · Service Brakes, Hydraulic · Sep 2021
“Tl* the contact owns a 2010 mercury milan. The contact stated that the brake pedal went to the floorboard when depressed. The contact stated that the braking distance was extended. The contact stated that failure occurred intermittently at various speeds, sometimes without warning. The vehicle was taken to a certified mechanic to be diagnosed. The mechanic stated that the braking system malfunctioned, the angle sensor, brake pedal field simulator and the ABS valve all failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 84,000.”Owner report · Service Brakes · Apr 2021
Show 7 more owner reports
“Tl* the contact owns a 2010 mercury milan hybrid. The contact stated she was unable to open the front driver's side door. The contact stated she had to open the window to open the door using the outside door handle. The vehicle was taken to local dealer asheboro ford, inc. (1602 e dixie dr, asheboro, nc 27203: (336) 629-3194) where it was diagnosed with needing the front driver's side door handle to be replaced. The vehicle was not repaired. The manufacturer had not been informed of failure. The failure mileage was approximately 115,000.”Owner report · Latches/Locks/Linkages · Dec 2019
“Tl* the contact owns a 2010 mercury milan hybrid. The contact stated that the power steering assist system failed while backing out of an inclined driveway. Also, the steering wheel seized, which made it difficult to turn. The dealer and manufacturer were not notified. The vehicle was not diagnosed or repaired. The failure mileage was 134,000.”Owner report · Steering · Jun 2019
“I started the car, backed up and suddenly I had no power steering. No warnings just unable to budge the steering wheel. Car is still sitting at a restaurant . If this happened to anyone while driving there is no way they could control this car! There is a recall on this issue with 2011 milan but not 2010 but there have been numerous complaints of this issue. Someone is going to get hurt or worse if ford doesn't fix this. The 1700 plus repair is impossible for most of us!!!”Owner report · Steering · Apr 2019
“Service steering now light came on while driving, then the steering wheel locked. Had to have car towed to repair shop. It cost me $1780 to repair. Recall on the 2011 but not the 2010, sad situation.”Owner report · Steering · Oct 2018
“My steering assist stopped working when I was parking my vehicle. I'm fortunate that no cars were next to where I was parking because the car went into the next parking spot without my control. I see that 2011 mercury milan have been recalled for this reason. I was in motion when this happened.”Owner report · Steering · Sep 2018
“I was driving and drove onto some uneven pavement. I hit a bump at 40 mph. I was coming off of an interstate onto an exit ramp and had to stop at a stop light. The pedal went to the floorboard. I had to pump it up to stop. It is still a soft pedal.”Owner report · Service Brakes · Sep 2018
“Power steering failed while driving in neighborhood at 30 mph. The power steering gear assembly and tie rods were replaced 3 months/3,000 ago for the same exact failure. There needs to be a recall for the milan 2010 for this issue just like there is a recall for the milan 2011 and fusion 2011/2012. See initial complaint # 11081366.”Owner report · Steering · Jun 2018
Trouble codes owners mention
OBD-II codes that appear in NHTSA complaints about this car.
Check your exact Milan Hybrid by VIN
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Is the 2010 Mercury Milan Hybrid reliable?
NHTSA has 59 owner complaints and 0 recall campaigns on record for the 2010 Mercury Milan Hybrid. The most complained-about area is steering (25% of complaints).
At what mileage do 2010 Mercury Milan Hybrid problems usually appear?
Half of the complaints that mention mileage were filed at 76,680 miles or less.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.