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2019 Lexus NX300: problems, recalls and reliability

1 recall and 14 owner complaints on record; most reports concern fuel system, gasoline.

Data updated weekly · latest recall Nov 2020

1
recalls
14
owner complaints
0
fire reports
-
typical failure mileage, mi

All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.

NHTSA crash testOverall ★★★★★Front ★★★★Side ★★★★★Rollover ★★★★
5-star NHTSA overall safety ratingNo fire reports

Common problems

Computed from 14 owner complaints filed with NHTSA for this exact model year.

Limited data: only 14 complaints on record for this model year - too few for percentage statistics. Bars show raw report counts; read them as individual owner reports, not reliability rates.
Fuel System, Gasoline (fuel pump, tank, lines)8 complaints
Vehicle Speed Control (unintended acceleration, cruise control)1 complaint
Visibility/Wiper (windshield, wipers, defroster, mirrors)1 complaint
Air Bags (airbags and crash sensors)1 complaint
Tl* the contact owns a 2019 lexus nx300. The contact received notification of NHTSA campaign number: 20v012000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.Owner report · Fuel System, Gasoline · Jan 2021
Tl* the contact owns a 2019 lexus nx300. The contact received notification of NHTSA campaign number: 20v682000 (fuel system, gasoline) however, the part to do the recall repair was unavailable. The contact called lexus of jacksonville (10259 atlantic blvd, jacksonville, fl 32225, (888) 721-3509) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. *bfOwner report · Fuel System, Gasoline · Nov 2020
Tl* the contact owns a 2019 lexus nx300. The contact received notification of NHTSA campaign number: 20v682000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Lexus of virginia beach located at 3909 virginia beach blvd, virginia beach, va 23452 was contacted and made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.Owner report · Fuel System, Gasoline · Nov 2020
Show 7 more owner reports
Tl* the contact owns a 2019 lexus nx300. The contact received notification of NHTSA campaign number: 20v682000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Ray catena lexus of freehold (4264 us highway 9, freehold, nj 07729) was contacted and confirmed that parts were not yet available. The contact had not experienced a failure. The manufacturer was made aware of the issue. VIN tool confirms parts not available.Owner report · Fuel System, Gasoline · Oct 2020
Tl* the contact owns a 2019 lexus nx300. The contact received notification of NHTSA campaign number: 20v682000 (fuel system, gasoline) however, the part to do the recall repair was unavailable. The contact called atlantic lexus of 110 (2090 broadhollow rd, farmingdale, ny 11735, (516) 795-7600) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.Owner report · Fuel System, Gasoline · Oct 2020
Tl* the contact owns a 2019 lexus nx300. The contact received notification of NHTSA campaign number: 20v012000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called wilde lexus sarasota (4883 clark rd, sarasota, fl 34233, (941) 924-3040) and it was confirmed that parts were not yet available. The contact had not experienced a failure. The contact was concerned about driving the vehicle. The manufacturer was made aware of the issue and referred the contact to the local dealer for assistance. Parts distribution disconnect. *bfOwner report · Fuel System, Gasoline · Sep 2020
Tl* the contact owns a 2019 lexus nx300. The contact received notification of NHTSA campaign number: 20v682000 (fuel system, gasoline) however, the part to do the recall repair was unavailable. The vehicle was not taken to the dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.Owner report · Fuel System, Gasoline · Jun 2020
Tl* the contact owns a 2019 lexus nx300. The contact received notification of NHTSA campaign number: 20v682000 (fuel system, gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.Owner report · Fuel System, Gasoline · Jan 2020
There is a reflection on the inside of front window shield from the silver trim that surrounds the dashboard media screen...if the sun is shining or at night there is no problem. This reflection is very annoying and takes attention away from driving safely. I mentioned this to an employee at the dealership and he replied...yes I also have a new nx and I see it but it doesn't bother me!! It sure bothers me.Owner report · Visibility/Wiper · Dec 2018
Tl* the contact rented a 2019 lexus nx300. While driving at 40 mph, a vehicle failed to yield at the red light and crashed into the front driver's side door pushing the vehicle vehicle into the right lane. The air bags failed to deploy. The contact suffered injuries to the hip and head to the window that required medical attention. A police report was filed under case number 41240. The manufacturer was notified of the failure and filed a case under number: 190731-000361. The vehicle was towed to the dealer (dealer information was not known) by the rental company. The failure mileage was 40. *dt *tr*jbOwner report · Air Bags · Oct 2018

When filing, owners marked a crash in 1 of these complaints and injuries in 1 - self-reported to NHTSA, not verified accident statistics.

Recalls - 1 campaign

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP20V682000 · Nov 2020

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.

Check your exact NX300 by VIN

Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.

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Frequently asked questions

Is the 2019 Lexus NX300 reliable?

NHTSA has 14 owner complaints and 1 recall campaign on record for the 2019 Lexus NX300. The most complained-about area is fuel system, gasoline.

Does the 2019 Lexus NX300 have open recalls?

1 recall campaign has been issued, the latest concerning fuel system, gasoline:delivery:fuel pump. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.

Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.