2025 Infiniti QX80: problems, recalls and reliability
4 recalls and 8 owner complaints on record; most reports concern unknown or other.
Data updated weekly · latest recall Jul 2026
All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.
Common problems
Computed from 8 owner complaints filed with NHTSA for this exact model year.
“The contact owns a 2025 Infiniti QX80. The contact stated that the middle seat belt receiver failed to function as intended. Upon inspection, the contact became aware that when the third-row seat was folded under, the seat belt receiver was crushed. No warning lights were illuminated. The vehicle was taken to the dealer, where it was confirmed that the seat belt receiver was damaged by the third-row seat. The vehicle remained at the dealer pending the repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 3,000.”Owner report · Seat Belts · Feb 2026
“While driving my Infiniti QX80, 2025 model, the driver's side mirror is constantly shaking and vibrating, especially on uneven roads or at speeds over 40–50 mph. The vibration blurs the mirror, making it impossible to see clearly and posing a safety risk. I brought this to the dealer, but they could not resolve the issue. They replaced the mirror, yet it did not help and actually made the vibration worse. Now they claim this is "normal" and that nothing can be done. However, the vibration is constant and unacceptable for safe driving. I request further investigation and resolution.”Owner report · Structure · Jun 2025
“A lady driving a Honda Fit pulled out in front of my wife while she was driving her Infinity QX80. My wife was driving about 40-45 MPH at the time of the crash. The driver at fault in the Honda Fit I noticed all air bags deployed. My wife's QX80 had none of the air bags deployed. The officers at the scene were shocked to see the amount of damage to my wife's QX80 while not triggering the air bags to be deployed. One in particular told us to make sure we reported this to the insurance company.”Owner report · Air Bags · May 2025
Show 1 more owner reports
“Sunroof exploded. There is a sunshade which protected passengers. Infiniti dealer and it is my understanding that the Company are aware that it happened. Repairs have been made. Three appeared to be no reason for the sunroof to explode.”Owner report · Unknown Or Other · Oct 2024
When filing, owners marked a crash in 1 of these complaints and injuries in 0 - self-reported to NHTSA, not verified accident statistics.
Recalls - 4 campaigns
Nissan North America, Inc. (Nissan) is recalling certain 2025 INFINITI QX80 vehicles equipped with an Around View Monitor (AVM). A software error may cause the rearview camera to freeze and display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Remedy: Dealers will reprogram the AVM software, free of charge. Owner notification letters were mailed December 2, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. Nissan's numbers for this recall are R24B5 and R24C2.
Nissan North America, Inc. (Nissan) is recalling certain 2024-2025 Rogue and 2025 INFINITI QX80 vehicles. A software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Remedy: The in-vehicle infotainment software will be updated by an over-the-air (OTA) software update or by a dealer, free of charge. Owner notification letters were mailed December 2, 2024. Owners may contact Nissan's customer service at 800-647-7261 or INFINITI's customer service at 1-800-662-6200. Nissan's numbers for this recall are R24B3 and R24B4.
Nissan North America, Inc. (Nissan) is recalling certain 2025 Murano, 2025-2026 Armada, and Infiniti QX80 vehicles. A software error may occur in the In-Vehicle Infotainment (IVI) system at vehicle startup, resulting in the rearview camera image not displaying when the vehicle is shifted into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Remedy: The IVI system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 2, 2026. Owners may contact Nissan's customer service at 800-647-7261 or Infiniti's customer service at 1-800-662-6200. Nissan's numbers for this recall are R25D6, R25D5, and R25D7. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning December 12, 2025.
Nissan North America, Inc. (Nissan) is recalling certain 2020-2026 Nissan Armada, 2011-2013 Infiniti QX56, and 2014-2027 QX80 vehicles equipped with 22" wheels. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Remedy: Dealers will install new labels, free of charge. Additionally, Nissan will mail replacement labels to owners. Interim letters notifying owners of the safety risk are expected to be mailed August 21, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's numbers for this recall are R26B1 and P6A13/4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.
Specifications
Factory options offered for the 2025 model year, decoded from the NHTSA vPIC database. Individual vehicles have one of each.
Check your exact QX80 by VIN
Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.
Open VIN decoderFrequently asked questions
Is the 2025 Infiniti QX80 reliable?
NHTSA has 8 owner complaints and 4 recall campaigns on record for the 2025 Infiniti QX80. The most complained-about area is unknown or other.
Does the 2025 Infiniti QX80 have open recalls?
4 recall campaigns have been issued, the latest concerning back over prevention:software. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.
Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.