Carlexica

2013 Infiniti JX: problems, recalls and reliability

1 recall and 16 owner complaints on record; most reports concern air bags.

Data updated weekly · latest recall Apr 2013

1
recalls
16
owner complaints
1
fire reports
-
typical failure mileage, mi

All counts are reports filed with NHTSA in the United States - US market only, not worldwide totals.

NHTSA crash testOverall ★★★★Front ★★★★Side ★★★★★Rollover ★★★★
4-star NHTSA overall safety rating1 fire report

Common problems

Computed from 16 owner complaints filed with NHTSA for this exact model year.

Limited data: only 16 complaints on record for this model year - too few for percentage statistics. Bars show raw report counts; read them as individual owner reports, not reliability rates.
Air Bags (airbags and crash sensors)6 complaints
Power Train (transmission, axles, driveline)4 complaints
Engine And Engine Cooling (engine, radiator, overheating)1 complaint
Exterior Lighting (headlights, taillights)1 complaint
Steering (steering wheel, rack, power assist)1 complaint
Electrical System (battery, wiring, electronics)1 complaint
Tl* the contact owns a 2013 infiniti jx. The contact stated that the headlight lenses had water vapor on the inside, which obscured the contact's visibility. There was no warning indicator illuminated. The manufacturer was made aware of the failure and informed the contact to take the vehicle to the dealer. The vehicle was taken to ray catena infiniti of edison (900 us-1, edison, nj 08817, 732-603-9600) where it was diagnosed that the headlights needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 62,500.Owner report · Exterior Lighting · Jul 2018
Cooling fan assembly -part number 214813jade - motor assy- fan had to be replaced twice within a five year prior. Fan assembly prevents the car from overheating. The part went out at first time at approximately 65,000 miles and again at approximately 90,000 miles but less than 5 years. The replacement warranty was only for 1 year or 12,000.00 mile which ever came first.Owner report · Unknown Or Other · Feb 2018
Tl* the contact owns a 2013 infiniti jx. While driving at various speeds in local traffic, the vehicle shuttered and vibrated before returning to normal. The failure was experienced several times. The vehicle was taken to prospect auto repair where it was diagnosed that the transmission failed and would need to be rebuilt. The mechanic was not sure if the transmission failure was caused by the transmission drive train or the transmission valve body. A dealer was not contacted. The vehicle was not repaired. The manufacturer was made aware of the failure. The VIN was not available. The failure mileage was 106,000.Owner report · Power Train · Jan 2018
Show 6 more owner reports
Tl* the contact owns a 2013 infiniti jx. While driving 65 mph, there was an increase in the engine rpms and the vehicle hesitated to accelerate without warning. The vehicle was taken to the dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 52,000.Owner report · Power Train · Apr 2017
Tl* the contact owns a 2013 infiniti jx. While turning at various speeds, the vehicle hesitated and shuddered. The failure recurred multiple times. The vehicle was taken to a dealer where it was diagnosed that the rear coupler failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the issue. The approximate failure mileage was 115,000.Owner report · Power Train · Mar 2017
Tl* takata recall. The contact owns a 2013 infiniti jx. The contact received notification of NHTSA campaign number: 16v244000 (air bags); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.Owner report · Air Bags · Jun 2016
Tl* the contact owns a 2013 infiniti jx. The contact received notification of NHTSA campaign number: 16v244000 (air bags); however, the part to do the repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.Owner report · Air Bags · May 2016
Tl* takata recall. The contact owns a 2013 infiniti jx. The contact received notification of NHTSA campaign number: 16v244000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.Owner report · Air Bags · May 2016
The airbag lights are showing that they are not functioning when there is an adult in the passenger seat. We have a video of me (an adult) sitting in the car with the airbag lights showing they are off. There is an open recall for a similar issue with the same make, model and year of my car. I have taken the car in to infiniti (mission viejo, ca) multiple times and they say their diagnostics show it is not a problem. A video of me in the seat with the airbags lights showing they are disengaged says otherwise. Infiniti is refusing to do the repair - the car is not even one year old! *trOwner report · Air Bags · Sep 2012

When filing, owners marked a crash in 1 of these complaints and injuries in 1 - self-reported to NHTSA, not verified accident statistics.

Recalls - 1 campaign

SERVICE BRAKES13V139000 · Apr 2013

Nissan is recalling certain model year 2013 Pathfinder and Infiniti JX vehicles manufactured December 3, 2012, through January 29, 2013. The front brake torque member was improperly cast resulting in structural weakness. This can lead to premature failure and cracking.

Remedy: Nissan will notify owners, and dealers will inspect the manufacturing date of the torque members and replace them, as necessary, free of charge. The recall began on May 20, 2013. Owners may contact Nissan Customer Service at 1-800-647-7261.

Check your exact JX by VIN

Recalls and equipment differ between individual vehicles. Decode your VIN to see what applies to yours.

Open VIN decoder

Frequently asked questions

Is the 2013 Infiniti JX reliable?

NHTSA has 16 owner complaints and 1 recall campaign on record for the 2013 Infiniti JX. The most complained-about area is air bags.

Does the 2013 Infiniti JX have open recalls?

1 recall campaign has been issued, the latest concerning service brakes. Check your specific vehicle by VIN - recall repairs are free at franchised dealers.

Source: NHTSA recall campaigns and owner complaints (public domain). Counts reflect reports on file and are not a defect rate.